Program Manager, Developmental Disabilities, Bureau of Children, Youth, Families & Developmental Disabilities

About the role

The Bureau of Children, Youth, Families & Developmental Disabilities (CYF-DD) is responsible for planning and monitoring much of NYC's comprehensive network of child and adolescent community mental health services. CYF-DD relies on research and surveillance to guide its decisions around service planning, implementation and evaluation and incorporates a health equity lens into its work.

CYF-DD oversees a portfolio of over 100 programs and supports a family-driven, individualized and strength-based approach to care. The portfolio includes a range of programs for children and adults with intellectual or developmental disabilities (I/DD), including (a) recreational; (b) clinical; and (c) vocational programs.

Duties Will Include but Not Be Limited to

• Lead a strategic planning process to identify (a) need for programs that serve individuals with co-occurring I/DD and MH conditions, (b) current programs available to these individuals and (c) gaps that need to be addressed.
• Assess local, state, and national best practices relating to services for individuals with co-occurring I/DD and mental health conditions.
• Design new program models for individuals with co-occurring I/DD and mental health conditions, informed by evidence-based practices.
• Mobilize additional resources through development of new needs requests and grant proposals
• Lead the procurement and process to select vendors that provide services for individuals with I/DD
• Support the development of referral pathways to improve access to I/DD services.
• Collaborate with the bureau policy team to identify and analyze policy issues and develop policy recommendations.
• Work closely with Data and Program Quality Analysts in the Bureau to identify meaningful metrics for the I/DD portfolio of programs and develop a data reporting process.
• Supervise Specialist Consultant(s) to manage the overall I/DD portfolio of programs which includes: ensuring program adherence to scopes, budgets, and regulations through site visits and data analysis; overseeing corrective action plans to improve performance, if needed; and liaising with appropriate DOHMH staff to resolve budgetary or contractual matters.
• Provide subject matter expertise to staff in the Bureau, Division and Agency
• Guide and/or provide technical assistance to contracted providers to ensure program quality and effectiveness and equity
• Oversee mental health data reporting from provider agencies and use it to inform continuous quality improvement.
• Review, synthesize, and report data findings, providing actionable recommendations for the Bureau's portfolio of IDD programs.
• Act as key liaison to OPWDD, NYC Health & Hospitals, and Divisions in OMH that focus on co-occurring conditions.
• Foster strong relationships with internal DOHMH programs, other City agencies and State agencies as well as provider agencies that provide I/DD services.
• Convene and facilitate stakeholder meetings, through agenda preparation and follow-up on action items.
• Collaborate with the Office of Policy and Planning on systems planning and stakeholder engagement.
• Supervise one or more program consultants

Preferred Skills

• Extensive experience working with the I/DD service system, community-based mental health programs, public health initiatives, or behavioral health integration.
• Extensive knowledge of I/DD and child, youth, or adult mental health.
• Experience with data management, and quality improvement initiatives.
• Experience with needs assessment, program development, and strategic planning
• Proficiency in Microsoft Word, Excel and PowerPoint
• Understanding of trauma-informed care, health equity principles, and strength-based approaches.
• Outstanding program management and organizational skills.
• Ability to build partnerships and collaborate with government agencies, healthcare providers, and community-based organizations.
• Experience incorporating racial equity and social justice principles into program operations and a demonstrated commitment to supporting communities affected by systemic oppression and bias.
• Strong teamwork and collaboration skills, with the ability to function effectively both independently and as part of a multi-stakeholder team.

Why you should work for us

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website
• Benefits: City employees are entitled to unmatched benefits such as:

• o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• o additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
• o a public sector defined benefit pension plan with steady monthly payments in retirement.
• o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Additional information

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC.

We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives.

As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Qualifications & Requirements

• For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have

• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
• A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE: Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.