Program Manager for In-School Youth Workforce Programs

About the role

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

The New York City Department of Youth and Community Development (DYCD) supports youth and community services through contracts with a broad network of community-based organizations throughout New York City. Our central task is administering available city, state, and federal funds to a wide range of innovative, practical, and quality programs that positively impact youth and communities.

Workforce Connect (a division of DYCD) is comprised of a portfolio of Youth Workforce Development programs including the Summer Youth Employment Program, NYC Ladders for Leaders, Work, Learn and Grow, Advance & Earn, Train & Earn, Learn & Earn and Unity Works.

Under the supervision of a SYEP Director of SYEP, the Senior Program Manager will be responsible for the monitoring of Workforce program contracts in In-School Youth programs. Specific duties include but are not limited to:

• Monitor and assess SYEP Providers performance to ensure program administration and practices result in high quality services to youth;
• Clearly communicate program policies and procedures to guide SYEP Providers and ensure they achieve contractual goals including but not limited to recruitment, job development, data entry, enrollment, placement, timekeeping, payroll, monitoring, evaluation, counseling, program budgeting and file upkeep;
• Utilize DYCD's web-based information management systems including program and contract performance systems;
• Conduct field visits to providers' program sites and offer technical assistance at pre-program assessments, during the summer and post-program.
• Complete audits of program records at provider sites and make ad-hoc visits to support special initiatives and events as needed.
• Supervise seasonal staff, distribute assignments, review and log/track monitoring reports
• Compile, analyze, and process all reports/data supporting provider performance statistics to inform and support management decision-making;
• Other projects and tasks as needed to support the SYEP unit and programs.
• Flexible schedules are required and are at the discretion of your supervisor based on the program needs.
• Other duties as determined by the SYEP Directors and Deputy Director.

Qualifications & Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.