Program Manager II

About the role

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Bring innovation to life from concept to customer delivery.

As a Program Manager (PM2) at Creation Technologies, you won't just manage schedules-you will own the full product lifecycle and serve as the vital bridge between world-class OEM customers and our engineering, manufacturing, and supply chain teams. If you are an experienced electronics manufacturing professional who thrives on leading cross-functional teams, steering NPI builds, managing P&L health, and turning complex technical challenges into flawless production runs, this is your platform to make a measurable impact.

DUTIES AND RESPONSIBILITIES include, but are not limited to

• Define program scope and requirements, ensuring product design aligns with customer specifications, timelines, and quality standards.
• Develop and manage timelines, adjusting schedules as needed to meet milestones such as New Product Introduction (NPI), completion and delivery dates.
• Management of process validations such as: Installation qualification (IQ), Operational qualification (OQ), Performance qualification (PQ).
• Monitor and manage program metrics, including on-time delivery, quality, responsiveness, and cost performance, identifying root causes and solutions for variances.
• Coordinate Customer Focused Teams (CFTs) across engineering, manufacturing, quality, logistics, and supply chain, assigning priorities and leveraging team strengths.
• Act as the primary customer liaison, ensuring expectations are met and updates or issues are effectively communicated.
• Oversee financial aspects, including revenue forecasting, cost estimates, and Profit and Loss (P&L) variances, ensuring budget adherence and accurate quotations.
• Identify cost-saving opportunities while maintaining quality, recovering costs for changes Engineering Change Orders (ECO), Non-recurring Expenditures (NREs), excess, obsoletes) and ensuring Return on Investment.
• Ensure manufactured products meet quality standards and require certifications (e.g., UL, CE, RoHS, ISO).
• Resolve quality issues by identifying root causes, implementing corrective actions, and mitigating risks throughout the manufacturing process.
• Manage changes to project requirements, timelines, budgets, or designs, ensuring proper communication and adjustments.
• Monitor production stages, scaling from prototypes to meet customer demand while maintaining efficiency and quality.
• Coordinate supply chain needs to ensure materials are available on time and avoid disruptions.
• Oversee delivery logistics, ensuring products are shipped on time and in good condition.
• Provide regular updates to senior management and clients, highlighting progress, issues, and successes.
• Maintain proper documentation, including design changes, procurement records, and quality inspection reports.
• Travel as required (up to 10%)
• Other duties and responsibilities as assigned.

Qualifications

Education and Required Experience

• Bachelor's degree or equivalent combination of education and experience
• 4+ Years of electronics manufacturing services (EMS) or relevant industry experience, with a proven track record of success in complex programs.
• US Citizen or lawful permanent resident or a protected individual under the Immigration and Naturalization Act is required.

Skills Required

• Advocate for customers by responding to feedback with appropriate improvement action plans.
• Possess strong technical knowledge of electronics design, Printed Circuit Board (PCB) assembly, Surface Mount Technology (SMT), manufacturing processes, and quality control methods.
• Demonstrate expertise in project management, including resource allocation, time management, risk assessment, and budget oversight.
• Proficient in MS Office Suite (Excel, Teams, Outlook, PowerPoint, MS Project) for planning and communication tasks.
• Exhibit strong communication, negotiation, and conflict resolution skills, effectively managing internal and external relationships.
• Analyze business documents, contracts, and technical procedures, with a general understanding of financial concepts like budgeting, planning, and forecasting.
• Quickly identify issues, develop effective solutions, and resolve complex problems with excellent judgment and analytical skills.
• Work independently with minimal supervision, maintaining executive-level presence and business acumen.
• Team-oriented, flexible, and able to manage multiple changing priorities while driving targeted outcomes.

Working Environment Conditions

Physical and/or Mental Demands

• While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel office equipment, objects, tools, or controls.
• The employee is regularly required to stand; walk; reach with hands and arms; and occasionally stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 5 pounds, and occasionally up to 20 pounds.

Specific vision abilities required by this job include close vision, mid-range vision, and the ability to adjust focus to facilitate using computer. Must be able to focus on multitasking and managing overlapping priorities.

The working environment is generally clean; however, this position may be exposed to occasional dust, metals/solder occasional exposure to high noise levels from operating machines or physical hazards from moving equipment and machine parts. The employee must wear designated PPE and/or electrostatic dissipative protection where required. Otherwise, office/business casual attire, consistent with site specific safety guidelines is appropriate.

Pay and benefits

In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $121,000-$143,000 per year. Full-time employees are also eligible for performance-based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer may vary based on factors including but not limited to experience, education, location, and shift. The specific programs and options available to an employee may vary depending on the date of hire, schedule type, and hours worked.

The application deadline is December 18th, 2026.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

If you require any accommodations to complete the application process or need the job posting in an alternative format, please email. You will be connected with our Talent Acquisition team.

If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially.

Canada: Title for the position will be in accordance with applicable national and local laws.