Iberdrola
Direct Workday career site

Program Manager - Quality Management

Pay
$84,000 – $109,500 per year
Location
New York
Listed
3 days ago

About the role

  • Program Manager - Quality Management
  • Location: Lancaster, NY
  • Work Type: Office, 5 days

The base salary for this position is dependent upon experience and location ranging from $84,000 -109,500

Competitive benefits and growth opportunities

  • Generous performance-based bonuses
  • 12% 401(k) match
  • Comprehensive health, dental, and vision insurance
  • Tuition reimbursement
  • Professional development and clear career advancement pathways

Benefits

For more information please visit: Benefits - Avangrid:

Job Summary

The Program Manager - Business Process Governance provides leadership in the development of foundational business processes for the implementation of a Quality Management System (cultural and technical impacts) across Avangrid Networks.

The Quality Management System outlines the company's approach to managing the interrelated business processes that contribute to its effectiveness and efficiency in meeting customer and stakeholder requirements and enhancing their satisfaction. This position requires frequent interactions with cross-functional teams with the purpose of producing documents written clearly and concisely appropriate for the business function.

The candidate should have an eye for detail and process while also being flexible and open-minded.

Key Responsibilities

  • Manages programs and projects. Accountable for program/project delivery including scope and business case development, planning, execution, monitoring, and close out.
  • Prepares program/project plans, tracks and manages program/project performance against plans, and takes corrective action. Reports progress status to management.
  • Leads cross-functional project teams spanning multiple business areas filling the role of lead team member with respect to accomplishing day-to-day goals and provides direction and leads decision making.
  • Promotes the development and implementation of standard processes and procedures.
  • Supports Process Owners in the development and implementation of business processes and standard operating procedures.
  • Executes process analysis, identifies interdependencies, overlaps and gaps and makes recommendations to process owner and management to promote efficiencies.
  • Propose and implement interventions wherever gaps or overlaps are identified, or issues arise.

Required Qualifications

  • Bachelor's degree with a minimum of 2 years of program /project management experience in a related field.
  • Project/Program Management Certificate (or willing to obtain within one year)
  • Experience in leading teams
  • Proficiency in Microsoft Office tools (Word, Excel, Project, Visio, SharePoint, Teams)

Skills/Abilities

  • Project Management (individual projects, linked projects, programs).
  • Problem solving and analytical skills and ability to multi-task
  • Interpersonal Skills
  • Communications / Influencing
  • Negotiation / Dispute Resolution
  • Agility, versatility, and flexibility; productive in a multi-tasking and rapidly changing environment.
  • Experience leading meetings, development of agendas, documentation of notes and follow-up activity.

Preferred Qualifications

  • Experience in implementing Quality Management Systems
  • Experience in continuous improvement methodology
  • Lean Six Sigma Certification(s) is a plus
  • Strong knowledge of aspects of at least one of the following business functional areas: Electric/Gas Operations, Customer Services and Processes and Technology
  • #LI-AV1
  • #LI-Onsite

Company

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas.

NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.

Job Posting End Date: November-12-2026

Read the original posting

From Iberdrola's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.

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Common questions

What is the salary for the Program Manager - Quality Management role at Iberdrola?

The Program Manager - Quality Management posting at Iberdrola states compensation of $84,000 – $109,500 per year. Final pay may depend on location, experience, and interview evaluation on Iberdrola's official career site.

Where is the Program Manager - Quality Management job at Iberdrola located?

This Program Manager - Quality Management position at Iberdrola is located in New York. Always check Iberdrola's application page for specific state eligibility or relocation policies.

How do I apply for the Program Manager - Quality Management position at Iberdrola?

This listing links directly to Iberdrola's Workday application page. You can apply directly on Iberdrola's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.