Program Officer, Instructional Design

About the role

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.

Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview

The International Rescue Committee (IRC) is one of the leading providers of high-quality programming for refugees resettling to the United States. The IRC is committed to developing innovative programs that respond to the refugees’ unique strengths and needs, using our learning and experience to shape policy and practice, and highlighting and promoting best practices in refugee services provision.

The IRC is seeking a Program Officer for Instructional Design for Switchboard, a project that provides training and capacity-building services to service providers in the United States, including resettlement agencies and affiliates, state agencies, ethnic community-based organizations, and others.

The Program Officer for Instructional Design will report to the Senior Program Officer for Instructional Design and will be responsible for delivering high-quality instructional design across Switchboard’s capacity-building initiatives, including online training, self-paced courses, communities of practice, and learning resources such as videos, information guides, toolkits, etc. This position is remote and may be located anywhere in the United States.

Major Responsibilities

Instructional Design

• Deliver high-quality instructional design across trainings and learning resources developed by Switchboard’s internal and external subject matter experts; provide guidance and review of instructional design across all materials including eLearning courses, instructor-led courses, webinars, and meetings
• Serve as Switchboard’s webinar and meeting producer
• Research and recommend innovative training and instructional design practices that Switchboard should incorporate
• Ensure that practitioner knowledge informs Switchboard’s trainings and learning resources
• Lead implementation of strategy for updating and/or maintaining previously developed Switchboard learning resources
• Champion a culture of learning and continuous improvement in Switchboard’s approach to instructional design; identify relevant professional development opportunities for Switchboard team

Project Management and M&E

• Contribute to needs assessment process to ensure instructional design best practices are incorporated into Switchboard’s annual workplan
• Analyze feedback and evaluation data from Switchboard’s TTA participants with a focus on instructional design improvements
• Provide input into Switchboard reports, including monthly activity updates and semi-annual Performance Progress Reports.
• Other duties as assigned.

Job Requirements

• Bachelor’s Degree in instructional design, education, or other relevant field (or equivalent experience)
• Minimum four years of experience developing and implementing training, technical assistance, capacity-building, or education programs
• Experience developing and producing innovative virtual multimedia trainings, such as webinars, online courses, self-paced e-learning, etc.
• Experience contributing to project M&E (data collection, management, and reporting)
• Familiarity with and commitment to data-driven, evidence-based programming
• Excellent written and oral communication skills, with evidence of ability to build capacity of staff at multiple levels
• Ability to effectively manage complex projects with strict timelines

Preferred Experience & Skills

• Graduate degree in relevant field (or equivalent experience)
• Familiarity with relevant Office of Refugee Resettlement (ORR)-funded programs
• Experience engaging with external subject matter experts and/or consultants

Working Environment: This position is a remote working environment. Required domestic travel up to 20%.

Compensation

($80,000 - $85,000 - annually). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements

US Benefits

We offer a comprehensive and highly competitive set of benefits.

In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contributions, plus a 3-7% base IRC contribution (3-year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation.

IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Benefits

IRC offers a comprehensive and competitive benefits package.

Highlights include 10 paid sick leave, 10 U.S. holidays, 20-25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, and vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting), disability and life insurance, and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.