Program Operations Assistant
- Pay
- $45,000 – $55,000 per year
- Location
- New York, NY · Hybrid
- Job type
- Full-time
- Level
- Mid-level
- Education
- High school diploma or equivalent
- Listed
- 13 days ago
Skills & highlights for this role
- Event coordination
- Logistics planning
- Outreach and communications
- Virtual meeting technical support
- Attendance tracking and reporting
- Vendor coordination
- Problem solving
- Written and verbal communication
Also useful
- Smartsheet
- Cornerstone
- Canva
- Evaluation support
- Child welfare or social services familiarity
About the role
Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).
The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.
We are pleased that you are interested in exploring opportunities to join RFCUNY.
Primary Location: HUNTER COLLEGE
Bargaining Unit: No
The New York City Administration for Children's Services' Office of Training and Workforce Development (ACS's OTWD) and City University of New York Hunter College Silberman School of Social Work have entered an exciting partnership!
Together they have launched initiatives that both strengthen leaders working within public and private child welfare and juvenile justice agencies in New York City, and support and evaluate the transfer of learning strategies for the Office of Training and Workforce Development (OTWD).
ACS's OTWD is a state-of-the-art professional development institute that deepens knowledge, strengthens skills, and provides support to child welfare and juvenile justice staff as they strengthen and support New York City's children, youth, families and communities. OTWD seeks a full-time Program Operations Assistant to support the operations of these joint initiatives.
Reporting to the Senior Operations Manager, this individual will support the planning, outreach, implementation and reporting of the programs using systems such as Smartsheet, Cornerstone and Canva.
Responsibilities of this position include
- Develop engagement and outreach materials for prospective participants, partners and stakeholders.
- Effectively manage communication and queries re: programming, often serving as the first point of contact for the team.
- Develop and distribute event materials (e.g. presentation decks, handouts), agendas, and attendee information in advance of the events.
- Coordinate locations, booking, and logistics for in-person events, including set up and breakdown.
- Coordinate with vendors for catering, audio-visual, and other event services
- Provide technical support to participants and facilitators for virtual meetings.
- Track and report event attendance in the program systems, ensuring accuracy and completeness in cornerstone and other systems.
- Assist evaluation team in delivering evaluations.
- Use problem-solving skills to assist instructors and learners with technical issues. Ensure the effectiveness of support procedures. Create/Modify these procedures as necessary.
- Respond promptly to email, phone calls, and voicemail messages.
- Identify, analyze and troubleshoot challenges effectively. Perform due diligence by researching questions using available information and resources.
- Use effective tools and techniques to manage day-to-day responsibilities.
- Attend trainings and meetings as indicated and perform other duties as needed.
- High school diploma/GED required. Bachelor's degree preferred.
- Currently on hybrid schedule with daily schedule 9am-5pm, with some flexibility required for event days.
- Applicants are asked to submit a cover letter that details how your qualifications match this position description along with a resume.
Pay Range
Minimum - Maximum: $45,000 - $55,000
Equal opportunity and legal notices
The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.
From Rfcuny's careers page, first listed on Rolev.ai on October 27, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Program Operations Assistant role at Rfcuny?
The Program Operations Assistant posting at Rfcuny states compensation of $45,000 – $55,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Rfcuny's official career site.
Where is the Program Operations Assistant job at Rfcuny located?
This Program Operations Assistant position at Rfcuny is located in New York, NY (Hybrid). Always check Rfcuny's application page for specific state eligibility or relocation policies.
What qualifications are required for Program Operations Assistant at Rfcuny?
For the Program Operations Assistant role, Rfcuny highlights a high school diploma or equivalent; experience with Event coordination, Logistics planning, Outreach and communications, Virtual meeting technical support, Attendance tracking and reporting, Vendor coordination. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Program Operations Assistant position at Rfcuny?
This listing links directly to Rfcuny's Workday application page. You can apply directly on Rfcuny's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.