Project Manager

What's the role?

We are looking for a Project Manager to lead customer implementations and Professional Services delivery. Reporting to the Manager, Project & Program Management, you will own delivery for scoped customer projects end-to-end building credibility with customers and project teams as you grow your fluency across our products. You'll bring curiosity, ask the questions others may not, and follow through in a way that peers and customers come to count on.

• Manage customer implementations and Professional Services projects of standard complexity owning scope, schedule, budget, risk, and the customer relationship.
• Engage and consult with customers on all project-related matters, leading the customer experience and translating their goals into actionable delivery plans.
• Provide integrated change control, ongoing risk management, and proactive communication when project plans need to adjust.
• Lead project meetings, deliver progress reports, and keep customer and internal stakeholders aligned on status and next steps.
• Coordinate across Functional Consulting, Technical Consulting, Digital Experience, and Quality Assurance to deliver on project commitments.
• Maintain accurate project documentation such as schedules, status, change requests, time tracking so others can build on your work.
• Use AI and modern tooling in day-to-day work - status drafting, risk identification, customer communications - and verify outputs against the actual project before relying on them.
• Build working knowledge across the Modern Campus product portfolio and the customer use cases you support.
• Suggest practical improvements to PM templates, processes, and tooling based on what you observe in day-to-day work.

What you offer

• Bachelor's degree in Business Ad ministration, Computer Science, or a related field, or equivalent practical experience.
• 2-3 years of project management experience with increasing responsibility, ideally in software, SaaS, or implementation services environments.
• 1+ year in high-technology or web software development environments.
• Working experience with PSA or project management tools (Wrike, Mavenlink, Jira, or similar).
• Basic working knowledge of web-based technologies including HTML, CSS, XML, and JavaScript.
• Comfort using AI assistants in your day-to-day work and the habit of critically evaluating their output.
• Excellent customer service orientation and the judgment to flag issues that threaten on-time delivery.
• Strong written, verbal, and presentation skills; you keep customers informed without overwhelming them.
• Comfortable in a fast-moving, multi-project environment with shifting priorities.
• PMP, CAPM, or comparable certification or pre-certification an asset.

What we offer

• The base salary range* for this full-time position is bet ween $70,000 - $90,000
• Remote first workplace!
• Rewards and recognition programs
• Learning and development opportunities
• You will make a difference every day for universities trying to grow and students trying to learn.

• Only qualified candidates selected for interviews will be contacted.
• What we believe...

• At Modern Campus, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity.
• We encourage people from all backgrounds, ages, abilities, and experiences to apply for our positions.
• If you require accommodations during any part of the interview process due to a disability, please let our recruiter know.

• Our salary ranges reflect the minimum and maximum target for new hires for the position within the US and Canada. Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training.