Project Manager- Business Operations (Talent Pool)

About the role

Don't see the perfect role open right now? That's okay! Our Talent Pool is your way to raise your hand and say, "I'd love to be part of QWA when the timing is right." By joining, you'll stay connected and be first in line when new opportunities, like Project Manager roles on our Transformation team, open up.

Key Responsibilities

• Own and manage project plans, timelines, and deliverables.
• Clarify scope, goals, and success criteria in collaboration with senior stakeholders.
• Lead workstream coordination, resolve conflicts, and monitor milestones.
• Communicate risks, needs, and status updates to stakeholders.
• Apply change management principles and consulting methodologies like design thinking.
• Serve as a trusted advisor on project management best practices.

What We're Looking For

To thrive in our Talent Pool and in a future Project Manager role, you'll bring:

People-First Mindset

• Passion for creating intuitive, human-centered work experiences.
• Empathy-driven approaches using workshops, surveys, and storytelling.

Worktech & Tech Savviness

• Familiarity with VMS, CWM, and other talent platforms; bonus if you've seen them in transformation projects.
• Interest in AI, automation, and analytics for smarter workforce strategies.

Strategic & Analytical Thinking

• Comfort with business cases, benchmarking, and tech evaluations.
• Strong analytical skills for diagnosing friction and mapping data flows.

Transformation & Execution Focus

• Experience with system integrations, tech rollouts, and user adoption strategies.
• Ability to turn strategy into action while keeping people at the center.

Collaborative & Curious

• Eagerness to work with clients, vendors, and cross-functional teams.
• Curiosity to explore evolving Worktech trends and new ideas.

Qualifications & Requirements

• Exceptional interpersonal skills; the ability to work well with people from many different disciplines
• Ability to develop consensus amongst diverse groups
• Capability to manage relationships with and advise clients at Sr. Manager level or below
• Strong planning experience and project management certification preferred
• Domain expertise within human capital management required
• Understanding of consulting methodologies i.e. design thinking methodology experience preferred
• Strong presentation and written communication skills
• Knowledge of organizational change management principles
• Proven track record of managing projects; Awareness of of effective application of project management methodologies (desired)
• 4+ years project management experience or equivalent business management experience (desired)

Our Commitment

We are dedicated to helping organizations design and execute workforce transformation. By leveraging the power of design thinking, AI, and automation, we create seamless, enjoyable digital experiences that make technology work for you - not the other way around. Our innovative, people-first design methodology ensures that we deliver transformational services tailored to meet your unique workforce needs.

Our Approach | Design Thinking

Our experienced consultants utilize journey mapping and "how might we?" frameworks to scientifically validate our strategic choices. By fostering user empathy, we enhance workforce collaboration and the execution of your digital transformation strategy.