Project Manager-Operational Systems and Strategic Initiatives

Summary

The Senior Project Manager leads complex, cross-functional initiatives that support operational systems strategy, process optimization, and organizational transformation across the Center for International Blood and Marrow Transplant Research (CIBMTR) Registry.

Partnering closely with the Director of Operational Systems Strategy & Integration, the role drives execution of strategic priorities, improves business processes, and facilitates systems-related initiatives. The position ensures alignment among Information Technology, Data Operations, Statistical Operations, and Project Management stakeholders.

Beyond traditional project management, the role applies business analysis, process improvement, stakeholder management, and change leadership capabilities to bridge strategy and execution across complex operational environments.

Primary Responsibilities

Strategic Project Leadership

• Lead large, complex projects that support operational systems improvements and organizational strategic objectives.
• Translate high-level business goals into actionable project plans, milestones, and measurable outcomes.
• Drive project execution while ensuring alignment with organizational priorities and operational strategies.
• Identify risks, dependencies, and opportunities that may impact project success.

Cross-Functional Coordination

• Facilitate collaboration among Information Technology, Data Operations, Statistical Operations, and business stakeholders.
• Build alignment across teams with competing priorities and objectives. * Coordinate project activities that span multiple departments and operational functions.
• Escalate and resolve issues that may impact timelines, scope, or business outcomes.

Systems & Process Improvement

• Partner with business leaders to identify opportunities for workflow optimization and operational efficiency.
• Support initiatives focused on systems integration, data flow improvements, and process standardization.
• Document current-state and future-state processes and assist with business requirements development.
• Recommend solutions that improve the scalability, quality, and effectiveness of operational processes.

Change Management & Adoption

• Support organizational readiness efforts associated with new processes, systems, and operational changes.
• Develop stakeholder engagement and communication plans.
• Facilitate workshops, process design sessions, and project steering meetings.
• Help drive user adoption and business ownership of implemented solutions.

Project Governance & Reporting

• Maintain project plans, schedules, risk logs, and issue management processes.
• Prepare executive-level status updates, dashboards, and progress reports.
• Ensure project deliverables, decisions, and action items are documented and tracked.
• Support portfolio planning and prioritization activities.
• Other duties as assigned.

Knowledge - Skills - Abilities

Knowledge

• Project management practices, including planning, scheduling, governance, and risk and issue management.
• Agile, Scrum, Lean, or Six Sigma methodologies.
• Business analysis and requirements gathering.
• Systems implementations, integrations, and operational modernization.
• Change management and organizational readiness principles.
• Healthcare, research, registry operations, or data-driven organizations (preferred).

Skills

• Stakeholder management, meeting facilitation, and executive communication.
• Business process analysis, including mapping current-state and future-state processes.
• Development of executive dashboards, status reports, and project performance metrics.
• Development of stakeholder engagement and communication plans.
• Problem solving and data-driven decision making.

Abilities

• Influence teams and drive results without direct authority.
• Build alignment and relationships across teams with competing priorities.
• Manage multiple concurrent projects with competing priorities.
• Translate strategy into actionable plans and measurable outcomes (strategic and systems thinking).
• Partner effectively with both business and technology teams.
• Adapt to changing organizational needs (organizational agility).

Qualifications

• Appropriate experience may be substituted for education an on equivalent basis.
• Minimum Required Education: Bachelor's Degree
• Minimum Required Experience: 5 years

Preferred Education

Master's degree in business administration, Information Systems, Healthcare Administration, Project Management, or a related field.

Preferred Experience

Experience in healthcare, research, registry operations, or data-driven organizations; supporting systems implementations, integrations, or operational modernization initiatives; and developing executive dashboards and project performance metrics. Project management experience leading complex, cross-functional initiatives, including partnering with business and technology teams and facilitating process improvement or business transformation initiatives

Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Work Environment

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects. #LI-NK1