Psychiatric Nurse Team Lead, Registered Nurse / RN -- Compassionate Urgent Care

Scheduled Weekly Hours: 24

Schedule: Friday (12pm-8pm), Saturday (8am-5pm), and Sunday (8am-5pm)

Pay Range Minimum

$76,960.00

Education We're Looking for: Associates: Nursing (Required)

Certifications We're Looking For: Registered Nurse (RN) - State Board of Nursing

Experience We're Looking For

Experience in a crisis management setting or service during which the individual provided crisis response | 3 Years | Required Experience with children/youth/adolescents in a Crisis setting | 1 Year | Required Supervisory Experience | Not Required

Job Description Summary

The primary purpose of this role is to support the Program Director in providing oversight of clinical operations at the Behavioral Health Urgent Care.

What You'll Do

• Ensure that customers get the ultimate customer experience from all BHUC staff, whether in the waiting room, on the phone or in a treatment experience.
• Serves as the tactical point person as it relates to the care of the people we support when the Program Director is not present on site
• Assist the Program Director in monitoring customer wait times, customer satisfaction, and providing support and assistance to team members to ensure program efficiency and effectiveness
• Complete triage assessment of individuals that present to the Behavioral Health Urgent Care for services
• Complete nursing assessments for individuals seeking services at the Behavioral Health Urgent Care
• Communicate with Program Director any operational/educational needs of the program
• Complete incident reports for any situations that may happen during the shifts worked
• Maintain trainings as required and requested
• Demonstrate knowledge of emergency procedures and assist in crisis situations
• Demonstrate knowledge of and comply with all agency policies and procedures
• Complete all other relevant responsibilities assigned by the supervisor
• Driving and travel may be required

Benefits

We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package-and what matters most to you-during the interview process.

Make a Difference in Someone's Life!

At Monarch Healthcare, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch Healthcare

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.