Public Area Attendant

About the role

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Position Summary

The Public Area Attendant is responsible for maintaining the impeccable cleanliness, presentation, and ambiance of all guest-facing and shared spaces in alignment with Forbes Travel Guide 5-Star standards. This role ensures that every public area consistently reflects an environment of luxury, precision, and attention to detail, enhancing the overall guest experience through cleanliness, organization, and discreet, anticipatory service.

What You Will Accomplish

Key Responsibilities

• Clean, sanitize, and maintain all public areas including lobbies, corridors, restrooms, spa areas, elevators, and meeting spaces
• Ensure all spaces are spotless, well-organized, and visually flawless
• Maintain consistent upkeep of high-traffic areas, responding promptly to spills, debris, or guest needs
• Ensure furnishings, fixtures, décor, and flooring are properly maintained and presentation-ready
• Demonstrate professionalism, discretion, and awareness in all guest-facing spaces
• Acknowledge guests with a warm, professional, and courteous demeanor
• Ensure all public area supply stations are stocked with necessary cleaning materials and guest amenities (e.g., restroom supplies)
• Monitor inventory levels and report replenishment needs
• Maintain compliance with health and hygiene standards throughout all assigned areas

Qualifications

• Previous experience in housekeeping or public area cleaning preferred, especially in luxury hospitality
• Strong attention to detail and organizational skills.
• Ability to work independently and efficiently in a fast-paced environment
• Positive attitude and team-oriented mindset
• Physical ability to stand, walk, bend, and lift for extended periods
• Ability to work efficiently in a fast-paced luxury environment
• Flexible schedule, including weekends and holidays

Additional information

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.