QA/Sit Lead

About the role

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.

Key Responsibilities & Expectations

Leadership & Ownership

• Own the end-to-end SIT testing strategy and execution.
• Lead and mentor QA analysts, test engineers, and testing vendors/partners.
• Establish testing standards, processes, and best practices.
• Drive accountability for quality across project teams.
• Act as the primary point of contact for all SIT-related activities.

Test Planning & Strategy

• Develop comprehensive SIT test plans, schedules, and resource forecasts.
• Define entry and exit criteria for all testing phases.
• Identify testing scope, risks, dependencies, and mitigation plans.
• Ensure test coverage aligns with business, functional, and integration requirements.
• Coordinate testing activities across multiple applications and teams.

Test Design & Execution

• Review and approve test scenarios, test cases, and test scripts.
• Ensure end-to-end business process validation across integrated systems.
• Oversee execution of functional, integration, regression, and UAT support testing.
• Monitor testing progress against milestones and timelines.
• Ensure defects are accurately documented, prioritized, and resolved.

Defect & Quality Management

• Lead defect triage meetings and drive issue resolution.
• Monitor defect trends, root causes, and quality metrics.
• Escalate critical issues and risks appropriately.
• Verify fixes and ensure retesting is completed successfully.
• Provide clear quality assessments and release recommendations.

Stakeholder Engagement

• Collaborate with Business Analysts, Product Owners, Developers, Architects, and Program Managers.
• Coordinate testing readiness across upstream and downstream systems.
• Communicate testing status, risks, and quality metrics to leadership.
• Facilitate cross-functional discussions to resolve testing blockers.
• Support business users during UAT and production readiness activities.

Environment & Data Management

• Coordinate SIT environment readiness and availability.
• Ensure test data preparation and management activities are completed.
• Work with infrastructure and support teams to resolve environment issues.
• Validate integrations, interfaces, APIs, and batch processes.

Metrics & Reporting

• Develop and maintain testing dashboards and KPI reporting.
• Report on test execution progress, defect status, and quality trends.
• Measure and communicate test coverage and release readiness.
• Provide executive-level status updates and risk assessments.

Automation & Continuous Improvement

• Identify opportunities to increase test automation coverage.
• Promote shift-left testing practices and quality engineering principles.
• Improve testing processes, tools, and efficiency.
• Implement lessons learned and continuous improvement initiatives.

Health Benefits

• Comprehensive Medical Insurance (Preferred Provider Organization (PPO) High Deductible or Copay plans) with Wellness Program and Teledoc
• Health Savings Account (HSA)
• Medical Flexible Spending Accounts (FSA) - Full and Limited Purpose
• Dental Insurance Options
• Vision Insurance Options
• Critical Illness Insurance
• Accident insurance
• Hospital Indemnity Insurance

Financial Benefits

• Profit-Sharing Program
• 401(k) Program (available after eligibility period)
• Travel Incentive
• Employer-Paid Life and Accidental Death & Dismemberment Insurance
• Employer-Paid Short-Term Disability
• Employer-Paid Long-Term Disability
• Dependent Care Flexible Spending Account (FSA)
• Bi-Weekly Pay via Direct Deposit
• Employee Discount Marketplace

Voluntary Benefits

• Life Insurance
• Pre-Paid Legal
• Pet Insurance

Work-Life Balance

• Paid Time Off, Paid Sick Leave, Paid Holidays
• Flexible Scheduling
• Remote Work
• Learning and Development Activities
• Employee Assistance Program