QC Inspector

About the role

Responsible for real time opening, inspections, disposition and re-wrapping of all REF Inspect Returns merchandise. Reports issues to Returns/QC Inspection Lead for documentation. Researches customer account comments and information in SAP and RP. Supports the Returns/QC Inspection Lead to ensure all End of Day (EOD) tasks are completed.

Job Responsibilities

• Confirm systemic resting location of merchandise and note lock code
• Confirm systemic reason code of merchandise to aid in disposition
• Use REF Inspect report to gain all additional systemic information to aid in disposition
• Using documented opening procedure, open packaging and inspect merchandise
• Using all available systemic information and physical condition of merchandise, disposition to RTS, CLR, TRASH, REPAIR
• Using documented opening and re-wrap procedure, fully package and secure merchandise for handling Systemically relocate merchandise to new appropriate location
• Take digital photos to support reporting measure within Return/QC department Material Handling merchandise to and from floor location throughout shift as needed
• Communicate with Returns/QC Lead and other Returns management staff to identify issues Recognize trends and patterns in merchandise damages and report to Lead.

Required Qualifications

• Strong verbal/written communication and organizational skills
• Skilled at multi-tasking and managing competing priorities.
• Working knowledge of Windows Applications including Word, Excel and Outlook.
• Detail oriented and accurate.
• Demonstrates ability to quickly recognize and diagnose trends and patterns in product damages and location of damages
• Must be able to work flexible hours determined by the needs of the department including weekends and evenings.
• High School or equivalent experience in a Warehouse atmosphere.

Physical Enviorment

• Continuous Standing
• Continuous Walking
• Continuous Sitting
• Continuous Climbing
• Continuous Stooping, kneeling, crouching or crawling

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

$18.00 - $20.00

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