Quality Analyst (level 3 or 4)

About the role

• RELOCATION ASSISTANCE: No relocation assistance available
• CLEARANCE REQUIRED FOR START: No
• CLEARANCE TYPE: None
• TRAVEL: Yes, 25% of the Time

About the role

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon.

We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Put your skills to the test by pushing the boundaries of what’s possible. From global defense to sustainment and modernization to mission readiness, your experience and ability will make it a reality. Our programs are built on equal parts of curiosity and collaboration. Our combined effort means our customers can connect and defend millions of people around the world. With Northrop Grumman, you’ll have the opportunity to be an essential part of projects that will define your career, now and in the future

Northrop Grumman Defense Systems is seeking an experienced Principal or Sr Principal Quality Analyst to join our Armament Systems business site based in Mesa, AZ. The qualified applicant will become part of Northrop Grumman's Mission Assurance/ Quality organization working in a collaborative environment while promoting a positive and proactive teamwork environment.

Responsibilities

• Work with Contracts to review Requests for Proposals/Quotations and develop QC/QA plans that meet customer requirements and provide quality direction for solicitations.
• Drive department quality deployment objectives and metrics (e.g., warranty failures and Out-of-Box (OOB) failures) and participate in efforts to improve performance against these goals.
• Ensure all contractual and AS9100 requirements are properly communicated and executed within assigned programs.
• Interface with customer personnel and facilitate the resolution of quality issues and concerns.
• Partner with Operations to initiate effective containment, investigation, and countermeasures to prevent further defect outflow both in-house and to customers.
• Lead investigations and act as liaison between internal functions and customers for root cause analysis, corrective action implementation, and resolution of customer complaints or field failures; develop solutions to prevent recurrence.
• Oversee and support service part quality issues and warranty claims, coordinating with appropriate departments on issues involving suppliers or internal design.
• Collect and analyze information related to quality specifications to ensure compliance with customer requirements.
• Generate technical reports to document investigations and communicate issues and findings to other departments.
• Utilize statistical methods and root cause problem-solving tools to analyze quality issues and standards.
• Provide input and recommendations for identifying and selecting improvement projects.
• Conduct supplier visits, as needed (including on short notice), to support customer development projects, address quality or delivery issues, and perform root cause and countermeasure activities.
• Recommend test and inspection equipment required to achieve quality objectives.
• Represent the site to customers and quality system registrars during audits and on supplied-product quality issues.
• Monitor and drive improvements in supplier quality performance in alignment with site Strategy Deployment goals and objectives.

Additional information

Note: This position may be filled at the Quality Analyst Leve 3 or Level 4 salary grade depending on the candidate’s education and years of relevant experience.

Basic Qualifications for Principal Quality Analyst (Level 3)

This position emphasizes skills first

• 9 years of professional experience in Quality or Manufacturing environment
• May consider Bachelor’s Degree plus 5 yrs of experience; or Master’s degree plus 3 years of experience

Basic Qualifications for Sr Principal Quality Analyst

This position emphasizes skills first

• 12 years of professional experience in Quality or Manufacturing environment
• May consider Bachelor’s Degree plus 8 yrs of experience; or Master’s degree plus 6 years of experience

In addition, for both levels

• Minimum 5 years of experience with quality tools and analysis in a manufacturing environment
• Knowledge of various manufacturing processes: milling, turning, surface coatings,, and electrical/mechanical assembly.
• Strong problem solving, presentation and technical writing skills.
• Knowledge of quality principles and tools (problem analysis, statistical tools, design of experiments, reliability, control charts and other quality methodologies)
• Strong verbal and written communication skills with internal / external customers.
• Ability to travel domestically and internationally as required.
• Basic PC skills including knowledge of MS Office products.

Preferred Qualifications

• ASQ CQA, CQE or Green Belt certification
• Experience with TIPQA, Solumina, Costpoint or SAP
• Experience working with DCMA or other government agencies

Primary Level Salary Range

$81,400.00 - $122,000.00

Secondary Level Salary Range

$101,400.00 - $152,200.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.