Quality Associate

About this role

The Quality Associate is responsible for inspecting manufactured products to ensure they meet strict quality standards and customer expectations. This hands-on role involves identifying product defects, monitoring production processes for improvements, maintaining accurate inspection records, and collaborating with the production team to resolve quality issues.

Key Responsibilities

• Inspect all products manufactured by Carrier Charlotte Factory to ensure they meet quality standards and specifications.
• Identify defects and non-conformities in products and document them in the quality management system.
• Verify that all product labeling, packaging, and documentation are accurate and complete.
• Monitor production processes to identify opportunities for process improvement and implement corrective actions.
• Provide feedback to the production team on quality issues and collaborate with them to resolve quality problems.
• Work closely with the Quality Control team to ensure that all products meet customer expectations.
• Maintain accurate and complete records of inspection activities and results.
• Support 8D activities as needed, including leading and supporting containment.
• Measure components as required (e.g., lead length, bend radius, etc.).
• Support implementation of quality management systems (ISO9001).
• Perform other activities as required by the Quality Manager, Production Supervisors, or Trainer.
• Take pictures of all units being audited and upload them for traceability.

Required Qualifications

• High School Diploma or GED
• 2+ years of experience in manufacturing quality control or inspection
• Ability to lift and move materials up to 35 lbs repeatedly and stand/walk for the majority of the workday, with or without reasonable accommodation

Preferred Qualifications

• Associate degree or experience in a technical field preferred
• Good communication skills relative to supervisor and other related departments
• Exceptional customer service skills and a great teamwork
• Excellent verbal and written communication skills
• Strong organizational skills
• Excellent attention to detail and accuracy

Employees are eligible for benefits, including

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance

To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Pay Range

The hourly rate for this position is between $15.00 - $30.00 per hour. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 11/12/2026