Quality Assurance AI/Automation Lead

About the role

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

P&c IT

Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes.

IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.

Great American’s culture is built on connection, shared learning, and strong relationships. This is a hybrid role that combines in-office and remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success.

We are seeking an AI/ Automation Lead Quality Engineer to lead the adoption, advancement and governance of AI-enabled Quality Engineering capabilities throughout the Software Development Lifecycle (SDLC).

In this role, you will provide technical leadership, helping delivery teams modernize testing practices through automation, artificial intelligence, and emerging quality technologies. You will be responsible for developing enterprise capabilities, reusable solutions, standards, and best practices that can be leveraged across multiple teams and technology platforms.

Key Responsibilities

AI-Driven Quality Engineering Leadership

• Serve as a subject matter expert for AI-enabled Quality Engineering, intelligent automation, and modern testing practices.
• Lead the evaluation, adoption and scaling of AI-assisted Quality Engineering transformation through continuous testing, automation modernization and AI-enabled testing capabilities across the SDLC.
• Identify opportunities to leverage AI to accelerate test design, automation development, defect analysis, and quality insights to improve testing efficiency and productivity.
• Define and promote AI-enabled automation standards, frameworks, best practices, and governance focusing on emerging technologies and industry trends.
• Evaluate and implement AI-assisted testing capabilities, such as: automated test generation, self healing automation, risk based testing, defect prediction and analysis.

AI-Focused Quality Engineering Center of Excellence

• Partner with Quality Engineering leadership to mature enterprise CoE capabilities.
• Create reusable assets, playbooks, standards, templates, and implementation guides.
• Develop adoption strategies for AI and automation across multiple technology organizations.
• Measure effectiveness and value realization of enterprise quality initiatives.
• Establish and monitor KPIs related to automation adoption, AI utilization, engineering productivity, and quality outcomes.

Coaching & Enablement

• Mentor Quality Engineers on emerging technologies and modern testing practices.
• Develop training programs, workshops, technical guidance, and educational materials.
• Build organizational awareness and understanding of AI-enabled Quality Engineering capabilities.
• Foster a culture of innovation, experimentation, technical excellence, and continuous learning.
• Act as a trusted advisor to engineering teams implementing AI and automation solutions.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
• 10+ years of Quality Assurance experience supporting complex applications.
• 7+ years of hands-on test automation experience using tools such as Playwright, Selenium, Cypress, Cucumber, Java, C#, or similar technologies.
• Proven success in evaluating and implementing AI-enabled quality engineering solutions.
• Experience developing and maintaining automation frameworks and testing solutions.
• Experience leading automation initiatives or mentoring Quality Engineering teams.
• Experience with cloud-based platforms and modern DevOps practices.
• Experience with UI, API, integration, and headless test automation.
• Experience working in Agile environments with CI/CD practices.
• Strong communication, problem-solving, and collaboration skills.
• Insurance experience preferred.

Business Unit: Property & Casualty IT Services

Benefits

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

• Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
• *Excludes seasonal employees and interns.