Quality Assurance Manager

About the role

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

The Manager, Quality Assurance is a mid-level management role responsible for ensuring that products, processes, and systems consistently meet defined quality standards, regulatory requirements, and customer expectations. This role focuses on prevention-focused quality assurance through robust systems, controls, and governance rather than end-product inspection alone.

Key Responsibilities

• Lead development, implementation, and maintenance of quality assurance systems and procedures
• Ensure effective document control, change management, and quality governance practices
• Maintain alignment with internal quality policies and external regulatory standards
• Provide quality engineering direction to component design and project engineers in multiple locations developing and testing new products
• Support Supplier Quality to qualify and develop electronic contract manufacturers and other electronic component suppliers ensuring robust quality processes to manufacture, assemble and test products
• Provide technical direction to Inspectors, Technicians, Quality Engineers, and other Quality resources
• Support continuous quality improvement activities to pursue zero defects including electronics dashboards and scorecards
• Support introduction of new models and changes with suppliers
• Ensure use of the PPAP process
• Coordinate corrective and preventive action activities and quality metrics
• Implement, improve and maintain document electronic quality processes

Required qualifications and experience

Education

• Bachelor's degree in Engineering, Quality, Manufacturing, or related field required
• Master's degree or professional certification (CQE, CQA, Six Sigma Black Belt) preferred

Experience and qualifications

• Typically, 7 or more years of progressive experience in quality assurance, quality systems, or regulated environments
• Prior people management or QA leadership experience required
• 3-6+ years of experience in quality engineering, manufacturing engineering, or related technical roles
• Advanced knowledge of quality engineering principles and tools
• Strong structured problem-solving and analytical capability
• Additional Job Details
• Management - M2
• Organizational Impact
• Works to achieve operational, functional, and/or business targets within team with direct impact on departmental or job family results
• Delivers operational results that have impact on the immediate or short-term results (e.g., less than 1 year) for the department and/or job family group
• Plans and establishes goals and objectives for a team typically comprising of intermediate-level professionals and entry level professionals

Communication & Influence

• Communicates with parties within and occasionally outside of own department or job family, which may include external clients or partners depending upon the job area
• Requires ability to influence others outside of own job area on policies, practices and procedures

Innovation & Complexity

• Responsible for making moderate improvements of processes, systems, or products to enhance performance of the job area
• Problems are difficult and moderately complex and typically impact multiple departments or job family
• Problems are typically solved through drawing from prior experience and analysis of issues

Leadership & Talent Management

• Manages a team typically comprising of intermediate-level professionals and entry level professionals
• Leads, directs and reviews the work of team members in order to accomplish operational plans and results
• Typically has hiring, firing, promotion, and reward authority within own area, in accordance with manager review and approval

Knowledge & Experience

• Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area
• Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization
• Typically has a bachelor's degree or equivalent professional certification and 5 years of prior relevant experience