Quality Assurance Specialist
- Location
- Ashburn, VA
- Listed
- Today
About the role
CWS seeks a Quality Assurance Specialist to ensure quality processes for the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract. The Quality Assurance Specialist ensures all NOC and WNOC processes meet quality, compliance, and performance standards defined by the CBP PWS.
Duties & Responsibilities
- Develop and maintain QA procedures for service delivery and releases.
- Support configuration and change management audits.
- Conduct reviews of performance data and documentation.
- Provide quality findings and recommendations to leadership.
- Ensure process alignment with ITIL and CBP quality frameworks.
Required Qualifications
- 8+ years in quality assurance or change/release management.
- Bachelor's degree in IT or Engineering.
- ITIL v3 certification.
Preferred Qualifications
- Experience supporting Federal IT programs.
- CCNP or Change Management certification.
Place of Performance
- Springfield and Ashburn, VA (with possible travel to Orlando, FL, and other CBP facilities).
Clearance
- Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.
Equal opportunity and legal notices
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at
From Computer World Services Corp. (Cws)'s careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Quality Assurance Specialist role at Computer World Services Corp. (Cws), it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
- Quality Assurance Engineer (Sweep)Intrafi · Arlington, VA
- Quality Assurance InternKeen · Portland, OR
- Quality Assurance Specialist IIKcas Bio · Kansas City, MO
- Quality Assurance Senior SpecialistSerán Bioscience · Bend, OR
- Quality Assurance SpecialistPlace · Salt Lake City, UT
- Quality Assurance (QMS) SpecialistStreck · La Vista, NE
Common questions
Where is the Quality Assurance Specialist job at Computer World Services Corp. (Cws) located?
This Quality Assurance Specialist position at Computer World Services Corp. (Cws) is located in Ashburn, VA. Always check Computer World Services Corp. (Cws)'s application page for specific state eligibility or relocation policies.
How do I apply for the Quality Assurance Specialist position at Computer World Services Corp. (Cws)?
This listing links directly to Computer World Services Corp. (Cws)'s Lever application page. You can apply directly on Computer World Services Corp. (Cws)'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.