Quality Assurance Specialist

About the role

• Job Req Number: 125086
• Time Type: Full Time
• Quality Assurance & Compliance
• Maintain and manage quality documentation in accordance with QMS (e.g., SOPs, Work Instructions, Work Orders).
• Collaborate with Operations to address and resolve quality issues, including 8D investigations, non-conformance reports (NCRs), customer complaints, and audit corrective actions (CAPA).
• Conduct root cause analysis and follow through on corrective and preventive actions.
• Identify trends and recommend process improvements.
• Evaluate change requests and support their implementation through project execution.
• Participate in validation and temperature mapping reviews.

Training & Knowledge Management

• Conduct and monitor training sessions on Good Practices GxP, work instructions, and other quality-related topics.
• Ensure training records are accurately completed and retained per QMS requirements.

MIDC (Secondary Assembly) Oversight

• Verify line clearance and label printing quality.
• Perform sampling checks and approve MIDC Work Orders.

Operational Quality Support

• Conduct Gemba Walks and Self-Assessment to observe and improve quality practices on the floor.
• Lead Operations in closing non-conformities from quality audits.

Specific Roles

• Document Controller
• Training Coordinator
• MIDC Work Order Release Approver

Required Skills & Knowledge

• Trained with ISO 13485, SS620 GDPMDS, and GxP principles (preferred).
• Experience with 8D problem-solving methodology (preferred).
• Internal Auditor certification (preferred).
• Proficiency in Microsoft Office applications.

Qualifications & Experience

• Minimum 2 years of experience in a similar quality role.
• Polytechnic Diploma in Science, Engineering, or Supply Chain (preferred).
• Prior experience in medical devices or regulated warehouse environments is advantageous.

• DSV – Global transport and logistics
• Working at DSV means playing in a different league.
• As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

• At DSV, performance is in our DNA.
• We don’t just work – we aim to shape the future of logistics.
• This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action.
• We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.
• If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

• Start here. Go anywhere
• Visit dsv.com and follow us on
• LinkedIn and

Facebook.