Quality Assurance Specialist

About the role

Job Req Number: 122451

Time Type: Full Time

• Regular meetings with stakeholders to validate and follow up on manufacturing issues that is related to logistics
• Provide logistics input to identify the cause of the defects through warehouse validation with the support of QC inspectors and work with stakeholders to address the issues through periodic (weekly/ daily) meeting
• Drive reported logistics issues for proper containments, correction and preventive actions
• Handle stakeholders complaints and tasks; and perform root-cause analysis to identify and propose effective correction and process improvements
• Process audit lead for site focal and perform quarterly process audit and report out findings closure on monthly, and quarterly basis
• Draft and prepare quality instructions, guidance, stand down for quality
• Review Logistics work instructions and customers’ quality management system to provide training to stakeholders
• Ensure training compliance for warehouse personnel within the required timeline, including refresher training and documentation
• Site quality focal for first line quality matters in logistics that supports customer manufacturing activities
• Prepare reports on weekly, monthly, and quarterly basis for logistics review with customer
• Conduct visual inspection and report any non-conformity / exception from shipment

• Support management to achieve required KPI
• Participate in process improvement initiatives and implementation
• Continuously striving for higher level of performance efficiency

Requirements

• Diploma or Bachelor's Degree in Business Administration, Learning & Development, Engineering, Logistics, Supply Chain Management, or a related discipline, with relevant industry experience
• Proven experience in implementation of 8D, CAPA (Corrective and Preventive Action) programs, SOP training, training content development, and workflow/process design
• Strong attention to detail with the ability to simplify and communicate complex processes effectively
• Excellent interpersonal and communication skills, with the ability to engage and influence employees
• Strong written and verbal communication skills in English
• Ability to plan, coordinate, and manage training schedules and timelines effectively
• Good understanding of ISO 9001 standards and competency requirements, with a meticulous eye for quality and compliance
• Proficient in Microsoft Office applications, Microsoft Visio, and SAP
• DSV – Global transport and logistics
• Working at DSV means playing in a different league.
• As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

• At DSV, performance is in our DNA.
• We don’t just work – we aim to shape the future of logistics.
• This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action.
• We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.
• If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

• Start here. Go anywhere
• Visit dsv.com and follow us on
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