Quality Control Manager - PM

About the role

Location: Portsmouth, NH.

The Quality Control (QC) Manager, PM leads QC operations and manages cross-functional projects in a manufacturing setting to ensure strict regulatory compliance. The position drives project timelines, risk management, and continuous improvement while partnering closely with multiple departments. Success requires strong leadership, technical QC expertise, and the ability to manage competing priorities.

What you will get

• Competitive salary and comprehensive benefits package.
• Opportunities for career development and advancement.
• Supportive and collaborative team environment.
• Access to cutting-edge technology and tools.
• Commitment to employee well-being and safety.
• Inclusive workplace culture.
• Recognition and reward for your contributions.

Benefits

Access to our full list of global benefits:

What you will do

• Lead project planning, timeline management, and stakeholder communication while managing risks in a fast-paced environment.
• Drive laboratory performance, support inspection readiness, and build team capabilities to ensure continuous improvement and compliance.
• Responsibilities include hiring, organizing, training and retaining energized, motivated, team oriented staff. Will need to stress and carry forward operator training, education and advancement.
• Ensure Quality Control policies or procedures are appropriate and establish and/or revise, as necessary. Ensure regulatory and customer inspection readiness and represent the department and participate in audits as required.
• Collaborate and prioritize with QC leaders, other departments and/or customers to create an achievable work schedule and to ensure agreed upon timelines are met.
• Represent QC and Lonza in customer meetings to receive/deliver information, request and requirements.
• Develop the technical, GMP and leadership skills of QC personnel and perform mid-year and annual reviews of supervised QC personnel.

What we are looking for

• Bachelor's Degree preferably in Microbiology, Biochemistry or related science discipline.
• 10+ years of QC industry experience in a cGMP-regulated environment.
• Knowledge of regulatory/code requirements to US, European and International Codes, Standards and Practices for pharmaceutical manufacturing.
• Demonstrated ability to present ideas publicly to inform, educate and influence others positively in achieving business results.
• Relate to others in a team setting. Active listener seeking to understand and to be understood. Able to coach and manage experienced and inexperienced staff.
• Makes quality decisions independently and also with guidance from Director.
• Mentoring and leading direct reports.
• Being able to deliver difficult messages to staff (i.e. disciplinary actions, poor performance plans).
• Maintain positive attitude and emotional composure in a team environment.