Quality Coordinator

About the role

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

Learn about our company culture directly from our team.

YOU

As a Quality Coordinator, you will drive the implementation and improvement of a strong quality management system through coordinating plant quality-system activities, leading control of nonconforming material and internal corrective action events, administering document and record controls, supporting measurement systems, developing a quality training plan, leading the internal audit program, managing supplier quality, validating changepoints and new product launches, and identifying improvement opportunities through data analysis of all core quality functions.

You will use sound judgment, technical knowledge, accurate data, and effective communication to help protect product quality and strengthen processes. This position will be Monday thru Friday from 6:00 AM - 2:30 PM.

WHAT YOU'LL BE DOING (% of Time)

• Protect customers and brand reputation by coordinating the identification, containment, and disposition of nonconforming products.
• Facilitate effective problem-solving and corrective action to prevent defects from occurring.
• (40%)

• Establish and sustain a quality-minded culture through the development and implementation of a quality training and awareness program.
• Fortify training and awareness via administration of robust document and record control processes.
• (25%)

• Monitor the effectiveness of the quality management system and its processes by managing and conducting internal audits.
• Provide the tools required to measure product characteristics to ensure customer satisfaction and the fulfillment of compliance obligations.
• (20%)

• Ensure the integrity of controls and processes is sustained during change implementations and new product launches.
• Facilitate process improvement events and cooperate with Home Office and inter-branch teams to identify and implement best practices.
• Support branch leadership by collecting, analyzing and reporting quality management system data.
• (10%)

Support the control, inspection and evaluation of supplied and customer-returned products. (5%)

Desired Skills and Experience

If you can do everything listed above, you have what it takes. Perhaps some of the following would be helpful too:

• Bachelor's degree in quality, engineering, manufacturing, business, or a related field preferred; equivalent quality experience will be considered.
• Three or more years of experience in manufacturing quality, supplier quality, auditing, training, corrective action, or continuous improvement preferred.
• Demonstrated ability to facilitate root cause analysis, corrective action, audit programs, training plans, and data-based improvement activity.
• Working knowledge of ISO 9001 or a comparable quality management system; internal or lead auditor certification preferred.
• Strong analytical, presentation, stakeholder-management, and written communication skills.
• Proficiency with spreadsheets, Business Intelligence (BI), reporting tools, and quality systems used to track nonconformances, supplier actions, audits, and trends.
• Core quality tools (FMEA, control plan, SPC, MSA, PPAP/APQP) knowledge/experience preferred.
• Experience working with artificial intelligence (AI) on administrative tasks as well as in operational capacities (part inspection, process monitoring, etc.) a plus.
• Attention to detail and accuracy
• Sound judgment and problem solving
• Clear written and verbal communication
• Planning, prioritization, and follow-through
• Collaboration across departments
• Confidentiality, accountability, and continuous improvement
• Curiosity and an appetite for knowledge and understanding of new circumstances

Travel Required

This job requires 5% -10% domestic travel.

• WORK STATUS & LOCATION
• This full-time, non-exempt position is located in Columbus, OH
• RELOCATION

• Relocation is not available for this position.
• PAY $28.46 - $45.53 / hour

Physical Requirements

While performing the duties of this job, the employee is frequently required to sit, talk, and hear, and sometimes walk and stand. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.

Work Environment

This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. are frequently used.

Pay and benefits

We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

• Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue - directly or indirectly - and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more.

Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal laws.

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