Quality Engineering Manager

Responsibilities

• Lead, mentor, and develop a high-performing team of QA engineers and analysts.
• Own the QA strategy and roadmap across all OTR platforms - manual, automated, regression, integration, and API testing
• Develop and oversee test plans, test cases, automation, regression, API, performance, and security testing efforts.
• Partner with Product, Engineering, and DevOps to embed quality throughout the software development lifecycle and support continuous delivery initiatives.
• Define and track quality metrics, analyze trends, and drive improvements in product quality and release readiness.
• Manage defect identification, prioritization, root-cause analysis, and resolution.
• Establish and maintain quality standards, release criteria, and testing best practices.
• Review and approve testing strategies and results prior to production implementation.
• Participate in Agile ceremonies and collaborate with cross-functional teams to ensure successful delivery of business initiatives.
• Communicate testing progress, quality risks, and release status to stakeholders and leadership.
• Continuously improve QA processes, automation coverage, and team effectiveness.
• Complete required training and perform other duties as assigned.

What We Look For

• [7+] years in software quality assurance, including [2-3+] years managing QA engineers
• Proven experience owning QA for multiple concurrent products or platforms, not a single application
• Strong grounding in test automation strategy, with hands-on experience in Playwright (or deep experience in a comparable framework and ability to ramp quickly) and API testing with Postman
• Deep working fluency with CI/CD (GitHub Actions and/or Azure DevOps) - enough to specify, review, and pressure-test pipeline design decisions with a DevOps team, even if you don't operate the infrastructure yourself
• Hands-on experience with feature flags and progressive delivery (e.g., LaunchDarkly, Azure App Configuration, or an in-house system)
• Track record of increasing release frequency at a prior company - you've moved an org toward continuous or daily delivery and can talk about how
• Fluency in Agile delivery; experience embedding QA within sprint teams
• Track record of defining quality metrics and using them to drive engineering decisions
• Working knowledge of application security testing - SAST/DAST tools, dependency/vulnerability scanning, and OWASP fundamentals - and experience embedding them in CI/CD
• Strong communicator - able to translate quality risk into business terms for non-technical stakeholders

Perks and Benefits

• Eligibility for Individual and Company bonus programs
• Medical, Dental, Vision, Life/AD&D Insurance, Short-Term Disability
• Pet Insurance, Paid Family Leave, Employee Assistance Program
• Fully Paid Maternity Leave
• 401(k) with Company Matching
• Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays
• Travel Stipend to support Work-Life Balance
• Leadership Development and Training Programs
• Continuous Learning and Professional Development Opportunities
• Weekly Catered Lunches + Casual Dress Code
• Company Paid Fitness Membership
• Volunteer Days and Community Engagement Opportunities
• Internal Inclusion Programs

OTR's mission is to create exceptional value for our clients by providing industry-leading financing and back-office solutions. Our three pillars are outstanding customer service, innovative technology, and a culture that empowers employees to achieve greatness.

OTR Solutions is an Equal Opportunity Employer.