Quality Improvement Advisor

About the role

As a Quality Improvement Advisor, you will serve as the primary liaison and coach for hospitals, focusing on identifying areas for improving patient care, safety, and outcomes, implementing improvement activities and achieving healthcare goals.

While this is a remote position Telligen will only consider applicants who live in Idaho or Oregon.

What You'll Do

• Collaborate with nursing homes, hospitals, and outpatient practices to identify the need for and drive measurable improvements in patient outcomes
• Partner with local, state, and national organizations to connect providers and patients to relevant initiatives and learning opportunities
• Analyze regional, state- and provider-level quality data, facilitate learning collaboratives, and provide technical assistance to nursing homes, hospitals, and outpatient practices as they implement evidence-based practices
• Bring knowledge of all three setting types and broader healthcare systems, experience in quality improvement methodologies, and strong relationship-building skills to effectively engage with partners and providers across the healthcare continuum while ensuring alignment with both state and federal healthcare quality objectives

Required Skills and Experience

• Bachelor's degree in public administration, public policy, public health, or a related field, required or equivalent experience (i.e. 10 years healthcare experience, associate's degree with 5+ years' experience, etc.)
• Healthcare quality improvement experience required
• In-depth knowledge of the principles of quality improvement practices and methodologies used in healthcare settings
• Strong interpersonal and communication skills, with the ability to build productive relationships with C-suite leaders, clinicians, administrators, and other health professionals
• Familiarity with state and federal regulations impacting healthcare facilities, including CMS quality measures, survey and accreditation standards
• Ability to coach and facilitate improvement activities with providers and partners, providing technical assistance in designated subject matter expertise or setting-specific areas
• Active Enterprise User Administration (EUA) ID: As a CMS Contractor employee requiring routine access to a CMS federally controlled information system, this position requires establishing an Identity and Credentialing Tool (ICT) account and obtaining a EUA ID
• If you do not currently hold an active EUA ID, you must complete the required training and obtain the EUA ID. Failure to obtain the EUA ID within this timeframe may result in the termination of employment

Preferred Skills and Experience

• Nursing home/long term care/hospital and/or outpatient practice setting experience
• Behavioral health experience
• Master's degree in public health, quality improvement science, health informatics, or related field
• Licensed RN, LPN, MSW, or CPHQ
• Proven experience working with multidisciplinary teams, including physicians and nurses, pharmacists, and administrators
• Proven ability to manage project timelines, meet deadlines, and produce detailed written reports
• Experience in translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences

Benefits

• A general description of the benefits and other compensation available for this position can be found in Telligen's Benefits Summary.
• We’re on a mission to transform lives and economies by improving health.
• Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.
• Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.
• Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.
• Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.
• Thank you for your interest in Telligen!
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• While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.

• Telligen will not provide sponsorship for this position.
• If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.
• We will not accept 3rd party solicitations from outside staffing firms.