Quality Manager

About the role

Prysmian is the world leader in the energy and telecom cable systems industry. Each year Prysmian manufacturers thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video, and data transmission for the telecommunication sector.

We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Make Your Mark at Prysmian!

Associate Accountability Statement

Each associate is required to demonstrate personal commitment to the standards set forth in Prysmian's Code of Ethics and Compliance Guidelines and use sound judgment in maintaining appropriate compliance procedures and in carrying out their duties with honesty, in compliance with laws and with other ethical standards.

Position Summary

Accountable to the Regional Quality Manager and Plant Manager, the Quality Manager position is responsible for managing, implementing, and facilitating Quality Assurance and Continuous Improvement programs within the plant. In this function, the Quality Manager ensures that all products produced and shipped conform to the applicable specifications and quality levels established by Prysmian and the customer.

As a member of the Plant Leadership Team, the Quality Manager is responsible for ensuring the plant meets its stated business objectives through effective leadership of the Quality Management System, maintenance of ISO 9001 certification, development of team capability, and partnership with Operations and other functional groups. The Quality Manager is expected to be a visible, hands-on leader who fosters a culture of learning, accountability, and continuous improvement throughout the organization.

Principal Functional Responsibilities

• Develop and implement Quality Assurance and Continuous Improvement programs to ensure effective ongoing product quality.
• Support and lead plant Continuous Improvement initiatives utilizing Lean Six Sigma and other structured problem-solving methodologies.
• Manage and direct required testing throughout all processes.
• Provide analysis of quality and operational performance data to support plant objectives and drive data-based decision making.
• Recruit quality assurance associates, as appropriate, and lead the coaching, training, and development of all quality team members to build capability, strengthen performance, and ensure work is performed in accordance with stated procedures and expectations.
• Responsible for the Quality Management System and external audits, including maintenance of ISO 9001 certification.
• Interface with customers and regulatory agency inspection representatives during plant visits and scheduled audits (UL, ETL, ABS, etc.).
• Investigate field issues, customer returns, and nonconforming product, utilizing structured root cause analysis and corrective action processes to prevent recurrence.
• Ensure effective operation of the plant as a member of the Plant Leadership Team.
• Provide effective communication to internal and external customers on matters relating to quality.
• Partner closely with Operations, Engineering, Supply Chain, and other functional groups to drive quality ownership and achieve business objectives.

Key Requirements

• Demonstrated success working within a high-performance manufacturing environment.
• Proven experience in Quality Assurance techniques and Continuous Improvement methodologies, including Lean Six Sigma principles and tools.
• Strong working knowledge and practical application of ISO 9001 Quality Management Systems.
• Proven ability to lead root cause analysis, corrective actions, quality improvement efforts, and data-driven decision making.
• Strong leadership, coaching, mentoring, and talent development skills.
• Ability to build effective relationships and influence outcomes across all levels of the organization, including hourly associates, engineers, supervisors, managers, and senior leadership.
• Demonstrated success building collaborative relationships and achieving results through partnership with Operations and cross-functional teams.
• Must have solid attention to detail while maintaining a focus on broader business objectives.
• Must be able to manage multiple, complex tasks and effectively balance competing priorities.
• Excellent written and verbal communication skills, with solid planning, leadership, and organizational abilities.
• Strong understanding of business principles and practices.
• High energy, demonstrates urgency, and thrives in a fast-paced environment.

Desired Background

• 4+ years of manufacturing quality experience.
• Previous leadership experience required; experience leading quality teams preferred, though leadership experience in other functional areas will also be considered.
• Demonstrated ownership of Quality Management Systems, including ISO 9001 certification and audits.
• Experience in a manufacturing environment; experience in wire and cable manufacturing a plus.
• Proven success leading measurable business improvements through Continuous Improvement methodologies.
• Lean Six Sigma and/or ASQ certification a plus.
• Experience working directly with customers, regulatory agencies, and external auditors.

Education

• Bachelor's degree in Engineering required, with Industrial Engineering, Mechanical Engineering, or Electrical Engineering preferred; other engineering disciplines will be considered with relevant manufacturing quality leadership experience.

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