Quality Specialist (Starship)

About the role

The Quality Specialist is a hands-on shop-floor role on Starship, focused on MRB, FOD and tool control, measurement, and cleanliness. You will process non-conforming hardware from receipt through disposition and outbound flow. Additional responsibilities include training production on Issue Tickets and working with the Build Reliability Engineering (BRE) team.

Responsibilities

• Receive MRB hardware from Incoming, stage it on racks, and process it through MRB
• Review Issue Tickets and rejection paperwork on receipt; get senders to fix bad info or wrong routing
• Coordinate logistics with on-site and off-site teams for nonconforming material delivery
• Get dispositions from Engineering (Repair, Use As Is, Scrap & Destroy, etc.)
• Keep outgoing hardware moving to workcenters, other sites for rework, or scrap
• Process hardware with laptops, cameras, and iPads; paint, tag, remove stickers, and apply scrap markings
• Keep documentation and tracking accurate; audit Issue Tickets for rationale, deviation docs, and disposition verification
• Help quarantine suspect product and update production leadership on containment and disposition status
• Implement and audit FOD and tool control
• Use measurement tools and devices for inspection and verification
• Support cleanliness inspectors on criteria, measurement, and documentation
• Write simple visual instructions when needed (test plans, OP instructions, infographics)
• Train production on Issue Tickets, documentation, and repeat failures/escapes
• Work with the BRE team on quality issues and inspection methods

Basic Qualifications

• High school diploma or equivalency certificate

Preferred Skills and Experience

• 2+ years of experience in an engineering, manufacturing, or quality field
• Prior experience in quality, inspection, MRB, non-conformance processing, or manufacturing
• FOD and tool control experience
• Hands-on use of measurement tools and devices
• Strong computer skills (laptops, iPads, cameras, and digital systems)
• Working knowledge of Microsoft Office (Outlook, Word, PowerPoint)
• High attention to detail
• Comfortable working hands-on with hardware (painting, labeling, sticker removal, physical organization of parts)
• Forklift experience (SpaceX will train and qualify)
• Comfortable working with Engineering, senders, and material handlers
• Can explain work with simple visual instructions (test plans, OP instructions, infographics)
• Ability to read and interpret design drawings and CAD models
• Experience with AS9100, ISO 9001, or similar QMS
• Knowledge of quality tools such as root cause analysis, corrective action, and problem-solving methods

Additional Requirements

• Ability to lift up to 25 lbs. unassisted and to stand for extended periods
• Flight hardware typically is built at height or in tight quarters, and physical dexterity is required
• Ability to perform job duties that require standing, kneeling, crouching, twisting upper body, working in cramped positions in small openings, and climbing hand over hand
• Must be able to work all shift hours, overtime, and weekends as needed
• Must be able to travel for short trips as needed

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.