Quality Tech 1

About the role

GWD Quality Technician 1

About the role

The Repair/Recon Quality Technician 1 is responsible for following procedures to ensure part and material conformance per specifications utilizing safety standards as required. The Repair/Recon Quality Technician will demonstrate expert knowledge in multiple disciplines including but not limited to Auditing, Warranty Analysis, and Tool Repair process.

Duties and Responsibilities

• Operate lab equipment, tools, presses and gauges properly, following all safety requirements in the work area
• Manage quality collections and ensure all tools are collected correctly and efficiently
• Ensure quality areas are clean and meet 5s standards
• Manage recordkeeping and update records on system, maintain receiving files and records
• Perform workplace audits with documented results
• Perform fixture audits to ensure facility is adequately stocked
• Daily inspect all quality scrap repair parts from tech benches
• Maintain quality collection list (collect, box, ship, track, etc.)
• Control scrapped or rejected parts until disposition is determined
• Prepare batteries for recycling once they have been evaluated
• Evaluate failed batteries and track data for Quality team
• Provide floor support for technicians experiencing quality issues
• Perform and track RBR tool functional reviews
• Take appropriate corrective action for continuous quality improvement and customer satisfaction
• Know and practice the 5 S’s for industrial housekeeping
• Test, Inspect, and identify Milwaukee Tool products that do not adhere to Quality standards
• Ability to Identify symptoms of broken or non-conforming parts and investigate root cause.
• Troubleshoot issues mechanical in nature to help identify root causes
• Collect and communicate data through a variety of software and user interfaces including MS Excel, Quality Management (HQMS) and other Database data entry.
• Proficient at reading, comprehending, and executing actions of work instructions.
• Understand and utilize Technical Problem-Solving methods to work through problems or issues.
• Perform support activities of the Quality/Reliability team as needed

Physical Demands

• Repetitive motion
• Must be able to lift up to 40 pounds

Education and Experience Requirements

• High School or GED diploma required
• Associate’s Degree with a technical focus (CAD, Construction Mgmt., Eng. Tech, etc.) preferred
• Technical certification is preferred
• Quality assurance or quality control experience required
• Vendor/supplier relations experience helpful
• Computer experience required
• Experience using SPC techniques helpful
• Excellent organizational skills required
• Ability to perform work per instructions in a timely manner and with limited supervision
• Able to react to change effectively, handle other tasks and shifts as assigned

Milwaukee Tool is an equal opportunity employer.