Ranger

About the role

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Ranger in Cathedral City, California.

What you'll do

• As a Ranger, you will help maintain a safe, welcoming, and well-organized community environment.
• This role includes monitoring property access, conducting routine patrols, assisting guests and residents, and responding to situations calmly and professionally.
• The ideal candidate is observant, customer-focused, and able to manage stressful situations with sound judgment while following local, state, and federal laws.
• Rangers communicate directly with management regarding emergencies or escalated concerns.

Your job will include

• Monitor and control property entry points to ensure authorized access.
• Ensure gates are secure, functioning properly, and reported if issues arise.
• Log all guest vehicles and pedestrian entries accurately.
• Conduct routine patrols of the community.
• Greet guests, check them in, and issue visitor passes as needed.
• Enforce community rules respectfully and consistently.
• Identify areas of concern and respond appropriately; contact law enforcement when necessary.
• Answer and manage the Ranger station cell phone.
• Provide on-call emergency response when required.
• Communicate promptly with management regarding incidents or escalated situations.
• Perform other duties as assigned.

Skills & experience you need

• High school diploma or equivalent.
• Basic reading, writing and math skills and the ability to use computer applications.
• Ability to thrive in a collaborative team environment.
• Ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically.
• Exceptional customer service and communications skills and a friendly demeanor.
• Experience working in gated communities..
• Valid driver's license, good driving record and current auto insurance.
• Ability to working weekends and holidays on a regular basis.

Pay and benefits

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is:

Bi-Weekly Salary: $17.50 - $17.50

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.