RAP TEAM LEADER
- Pay
- $ 81,243.00
- Location
- New York, NY
- Listed
- 20 days ago
About the role
YOU MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST (ABOS) TITLE.
The Human Resources Administration (HRA) is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. As the largest local social services agency in the country, HRA helps more than three million New Yorkers annually through the administration of more than 15 major public assistance programs.
Housing Services Administration is a division of New York City’s Department of Social Services that oversees housing stability and rehousing efforts. HSA administers rental assistance, housing supply, and placement programs to help individuals and families exit shelter, prevent homelessness, and secure safe, affordable housing across the city.
Housing Services is recruiting for two (2) Associate Benefits Opportunity Specialist II's to function as RAP Team Leaders, who will:
- Review case reports and ensure cases are approved timely
- Develop unit goals and objectives
- Monitor staff productivity
- Organize and arrange daily schedules for staff in the office
- Assisting with in person clients and landlords
- Manage a group of first level supervisors
- Ensure staff are working within the federal guidelines
- Train subordinate staff
- Provide performance evaluations
Hours/Shift: Monday – Friday 9am-5pm
Qualifications & Requirements
- A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting, providing either:
- a) client services.
- b) employment planning/counseling services which involves job development, skills assessment, and employment placement or other economic opportunity programming.
- A baccalaureate degree from an accredited college; plus eighteen months of full[1]time satisfactory experience working as a Benefits Opportunity Specialist; or
- A baccalaureate degree from an accredited college; plus eighteen months of full[1]time satisfactory experience as described in one (1) above.
- College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above. However, all candidates must have at least 18 months of full-time satisfactory experience working as a Benefits Opportunity Specialist or performing social/human services work as described in one (1) above.
Equal opportunity and legal notices
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
From City of New York's careers page, first listed on Rolev.ai on October 21, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the RAP TEAM LEADER role at City of New York?
The RAP TEAM LEADER posting at City of New York states compensation of $ 81,243.00. Final pay may depend on location, experience, and interview evaluation on City of New York's official career site.
Where is the RAP TEAM LEADER job at City of New York located?
This RAP TEAM LEADER position at City of New York is located in New York, NY. Always check City of New York's application page for specific state eligibility or relocation policies.
How do I apply for the RAP TEAM LEADER position at City of New York?
This listing links directly to City of New York's SmartRecruiters application page. You can apply directly on City of New York's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.