RazerStore Sales Associate (FT, ORL)

About the role

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities

As a RazerStore Sales Associate, you will be a key brand ambassador, providing exceptional customer service and driving sales of Razer's cutting-edge gaming hardware and accessories. You will create an immersive and engaging experience for every visitor to our store.

Essential duties and responsibilities

• Deliver exceptional customer service by greeting, assisting, and recommending products.
• Drive sales through effective demonstrations, upselling, and cross-selling.
• Meet and exceed sales targets and KPIs.
• Maintain a clean, organized, and visually appealing store.
• Stay updated on product knowledge, industry trends, and promotions.
• Handle inquiries, complaints, and returns efficiently.
• Collaborate with the team to achieve store goals and create a positive work environment.
• Assist with product selection, provide information, and showcase products.
• Operate the cash register and process transactions accurately.
• Maintain flexible availability, including evenings, weekends, and holidays.
• Enforce company policies and perform other assigned duties.
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent required
• Minimum of 1 year of retail sales experience, preferably in a gaming or electronics store
• Strong communication, interpersonal, and customer service skills
• Ability to multi-task and work in a fast-paced environment while being attentive to customers
• Basic math and computer skills required
• Knowledge of basic POS principles and cash handling
• Passion for gaming and knowledge of gaming products
• Self-motivated with a drive to achieve and exceed sales targets
• Excellent problem-solving skills and attention to detail
• Availability to work flexible hours, including evenings, weekends, and holidays
• Must be at least 18 years old to apply.

Physical Demands

• Occasionally lift, carry, and/or move up to 50 pounds.
• Stand and walk for extended periods throughout the shift.
• Use hands to operate equipment, including a cash register and handheld scanner.
• Reach above and below shoulder level.
• Bend, stoop, kneel, and crouch to stock shelves and retrieve merchandise.
• Communicate effectively with customers and team members, including speaking and hearing.
• Occasionally sit, climb a step stool or ladder, and push or pull carts and merchandise fixtures.

Salary Ranges

$15.10 - $28.10 (per hour)