Reality Labs Revenue Operations Lead
- Location
- Austin, TX · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 7+ years
- Education
- Bachelor's degree
- Listed
- 14 days ago
Skills & highlights for this role
- Order to Cash (OTC) management
- Credit, collections, and claims/deduction management
- Operational strategy development
- Process automation and technology adoption in financial operations
- Cross-functional leadership and stakeholder management
- Executive-level communication of operational performance
Also useful
- Multi-national operations management across 3+ regions
- BPO relationship management
- Hardware, consumer electronics, or retail channel revenue operations
- AI skill development (prompt/context engineering, agent orchestration)
- Responsible, ethical AI practices
- Scaling operations from early-stage to high-volume execution
- Integrating AI tools to redesign workflows
About the role
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- Reality Labs Revenue Operations Lead
- Reality Labs Revenue Operations Lead
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The Reality Labs ('RL') Revenue Operations Lead leads the end-to-end Order to Cash (OTC) function for Meta's Reality Labs hardware business, responsible for collecting ~$2B in cash annually, managing extended credit risk, and enabling scalable revenue growth across global markets. This role serves as the strategic leader accountable for credit, billing, collections, claims/deduction management, and cash application for all RL B2B customers.
Operating at the intersection of finance, operations, and technology, this leader drives the vision and execution of AI-powered automation, process excellence, and cross-functional partnership to ensure RL Revenue Operations delivers consistent, measurable results while scaling to support new products, markets, localizations and go-to-market programs.
Reality Labs Revenue Operations Lead Responsibilities
- Define and execute the RL Revenue Operations strategy
- Drive the operational roadmap to maximize automation, minimize manual effort, and scale processes for business growth
- Partner with senior leadership across Sales, Legal, Channel Operations, Channel Marketing, Accounting, and Tax to align on revenue growth priorities and remove operational blockers
- Lead new market entry, product launches, and go-to-market initiatives from a revenue operations perspective, ensuring credit, claims and collections infrastructure is ready at launch
- Own and govern the end-to-end OTC process for RL
- Drive process excellence through process, controls, and continuous improvement initiatives through AI
- Lead change management for system migrations, process redesigns, and new capability rollouts — ensuring adoption and compliance across teams
- Lead, develop, and mentor the RL team and oversee BPO partner performance
Minimum Qualifications
- Bachelor's degree in Business, Finance, or a related field
- 7+ years of progressive experience in financial operations, revenue operations, or order-to-cash management
- Deep expertise in credit, collections and claims/deduction management processes
- Ability to develop and execute operational strategy in a fast-paced, high-growth environment
- Strong cross-functional leadership and stakeholder management skills at senior levels
- Experience driving process automation and technology adoption in financial operations
- Experience communicating operational strategy and performance outcomes to executive stakeholders through presentations, reports, and cross-functional forums
Preferred Qualifications
- Experience managing multi-national operations across 3+ regions with varying regulatory requirements
- Experience managing BPO relationships and driving third-party operational performance
- Experience in hardware, consumer electronics, or retail channel revenue operations
- Ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Track record of scaling operations from early-stage to mature, high-volume execution
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
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Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.
People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
For those who live in or expect to work from California if hired for this position, please click here for additional information.
United States of America: $139,000/year to $196,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
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From Meta's careers page, first listed on Rolev.ai on October 27, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Reality Labs Revenue Operations Lead job at Meta located?
This Reality Labs Revenue Operations Lead position at Meta is located in Austin, TX (On-site). Always check Meta's application page for specific state eligibility or relocation policies.
What qualifications are required for Reality Labs Revenue Operations Lead at Meta?
For the Reality Labs Revenue Operations Lead role, Meta highlights 7+ years of relevant experience; a bachelor's degree; experience with Order to Cash (OTC) management, Credit, collections, and claims/deduction management, Operational strategy development, Process automation and technology adoption in financial operations, Cross-functional leadership and stakeholder management, Executive-level communication of operational performance. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Reality Labs Revenue Operations Lead position at Meta?
This listing links directly to Meta's application page. You can apply directly on Meta's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.