Receptionist

About the role

Most of our clients have built their companies from the ground up. OneDigital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are protected. We are their trusted partner to help them manage risks from weather, injuries or other unforeseeable surprises. This gives our clients the ability to focus on what's most important to them and their employees: doing their best work and living their best lives.

If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, OneDigital is the right career for you.

Summary

Princeton Insurance Agency, now part of the OneDigital family, is seeking an energetic and service-oriented individual to join our team as a Receptionist at our Princeton branch location. This role is ideal for someone who takes initiative, thrives in a fast-paced environment, and enjoys supporting both clients and internal teams.

Position Details

• Full-time, approximately 40 hours per week
• Schedule: Monday-Friday, 8:00 AM - 5:00 PM
• Fully in-office position (no remote work)

Key Responsibilities

• Serve as first point of contact by greeting visitors and answering/directing phone calls
• Provide excellent customer service to clients and internal team members
• Support Account Managers with client needs, data entry, and administrative tasks
• Coordinate conference room scheduling, meeting setup, and clean-up (including food ordering as needed)
• Maintain office supplies (inventory, ordering, and distribution)
• Maintain office security procedures
• Support basic insurance related tasks (training provided)
• Provide occasional backup support to other branch locations (Princeton, Foley, Cambridge)

Qualifications, Skills and Requirements

• Strong verbal and written communication skills
• Excellent interpersonal and customer service skills
• Professional attitude and appearance
• Strong organizational and multitasking abilities
• Ability to work both independently and as part of a team
• Comfortable managing multiple priorities in a fast-paced environment
• Able to maintain confidentiality

Education, Training and Experience

• High school diploma or equivalent required
• Previous receptionist or administrative experience preferred
• Prior insurance experience is a plus but not required

Pay and benefits

The typical base pay range for this role nationwide is $18 to $20 per hour.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

• City and County of San Francsico
• City of Los Angeles
• County of Los Angeles

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!