Receptionist

About the role

Centennial Post Acute in Anchorage is looking for a full-time Receptionist!

Responsibilities

• Provide general administrative and clerical support to ensure efficient daily operations.
• Greet and welcome residents, clients, visitors, and guests in a friendly and professional manner.
• Answer incoming telephone calls, take messages, and direct calls to the appropriate individuals or departments.
• Check in visitors and provide directions or escort them to designated areas as needed.
• Notify appropriate employees of visitor arrivals, cancellations, and other relevant updates.
• Maintain accurate visitor sign-in logs and records.
• Sort, distribute, and process incoming and outgoing mail.
• Schedule appointments.
• Maintain a clean, organized, and welcoming reception area.
• Perform other related duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous receptionist, customer service, or administrative experience preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a friendly, welcoming, and professional demeanor.
• Ability to handle multiple tasks, prioritize responsibilities, and stay organized in a fast-paced environment.
• Strong attention to detail and accuracy.
• Basic computer skills, including Microsoft Office and electronic recordkeeping.
• Ability to answer and direct telephone calls professionally.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to interact respectfully and compassionately with residents, families, visitors, and staff.
• Dependable, punctual, and able to work independently as well as part of a team.
• Ability to maintain professionalism and composure when handling difficult situations.