Receptionist Full-Time

About the role

Arvin Post Acute

Pay Range

$17.50–$19.00 per hour

Be the Welcoming Face of Arvin Post Acute

Arvin Post Acute is seeking a friendly, professional, and dependable Full-Time Receptionist to join our administrative team. As the first point of contact for residents, families, visitors, applicants, and community partners, the Receptionist plays an important role in creating a warm and positive experience.

This position is limited to clerical duties within the Reception/Administrative area and has no clinical responsibilities or resident-care duties.

Essential Duties and Responsibilities

• Greet residents, families, applicants, vendors, and visitors with a friendly and professional attitude.
• Answer a multiline telephone system and transfer calls or take accurate messages.
• Check visitors in and direct or escort them to the appropriate destination.
• Maintain accurate visitor sign-in and sign-out records.
• Notify employees of visitor arrivals, appointments, and cancellations.
• Provide general administrative and clerical support.
• Handle incoming and outgoing mail, packages, and deliveries.
• Schedule appointments and maintain meeting-room reservations.
• Make copies, scan documents, organize files, and complete routine office assignments.
• Keep the reception and lobby areas clean, organized, and welcoming.
• Respond professionally to questions from residents, families, employees, and visitors.
• Follow facility safety, security, visitor-management, and emergency procedures.
• Protect resident privacy and maintain the confidentiality of all health and personal information.
• Promptly report suspected or known confidentiality violations to the Administrator.
• Perform additional clerical duties as assigned.

Qualifications

• High school diploma or GED required.
• Previous receptionist, administrative, clerical, or customer-service experience preferred.
• Basic knowledge of Microsoft Office, clerical functions, and multiline telephone systems.
• Professional telephone etiquette and excellent customer-service skills.
• Strong written and verbal communication abilities.
• Ability to follow written and verbal instructions.
• Strong organization, accuracy, and attention to detail.
• Ability to manage interruptions and multiple responsibilities calmly.
• Dependable attendance and a positive, team-oriented attitude.
• Ability to maintain professionalism and confidentiality at all times.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Requirements

• This position requires regular sitting, standing, walking, speaking, hearing, reading, and prolonged computer use.
• Frequent use of telephones, copiers, scanners, fax machines, calculators, and other office equipment is required.
• The employee may occasionally lift or move materials weighing up to 25 pounds.
• No travel is required.