Regional Manager - Multifamily Property Management

About the Role

The Regional Manager oversees multifamily community operations within their designated region, driving financial performance, resident satisfaction, and regulatory compliance. This role ensures alignment with company goals by optimizing processes, managing community engagement, and supporting on-site teams to deliver a seamless resident experience. The position requires expertise in compliance, budgeting, and multi-site management, along with strong leadership skills to guide a diverse team.

The role requires frequent travel within the region to perform all of the responsibilities described below, including weekly visits to each community, and may occasionally require travel outside the assigned region for special assignments.

What You'll Do

Below is a snapshot of what this role is all about. While there is more to it, this is the core focus.

• Lead and Inspire: Mentor and develop community managers, setting high standards for team collaboration, goal setting, and achieving consistent results.
• Maximize Performance: Partner with on-site teams to manage budgets, optimize expenses, and ensure properties perform at their peak.
• Enhance Resident Experience: Drive resident retention and satisfaction through thoughtful engagement strategies and timely issue resolution.
• Ensure Compliance: Work closely with the compliance team to maintain and exceed regulatory standards, including HUD Section 8 and tax credit requirements.
• Drive Strategy: Analyze market trends, support marketing initiatives, and make strategic decisions to enhance community value and competitive positioning.

What You'll Need

Education and Certifications

• High school diploma or equivalent required; Bachelor's degree preferred
• CAM or CPM certification preferred
• Real Estate License preferred
• Valid driver's license required
• One or more of the following designations strongly preferred:
• Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred
• Housing Credit Certified Professional (HCCP) designation preferred
• Certified Credit Compliance Professional (C3P) designation preferred

Experience

• Minimum of five years of progressive multifamily property management experience
• Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs required
• Experience with New Build Lease Up required
• Experience with Resyndication / Redevelopment
• Multi-site management experience preferred
• Experience in a leadership position and proven ability to develop and manage a successful team
• Experience using Yardi or other related property management accounting software
• Experience in writing and maintaining budgets
• Prior experience preparing for a REAC inspection, as needed for HUD properties
• Bilingual English/Spanish a plus

Skills and Competencies

• Strong understanding of financial statements (budget, financial reports, P&L statement, general ledger, etc.)
• Strong understanding of federal, state and local fair housing laws and provisions
• Ability to read and understand regulatory agreements
• Knowledge of REAC and MOR compliance
• Strong knowledge of Microsoft Outlook, Word, and Excel
• Strong knowledge of Yardi or other property management accounting software
• Strong math and accounting skills
• Strong typing skills
• Ability to read, write, understand, and communicate in English
• Superior customer service skills including the ability to manage difficult customers and/or situations
• Strong attention to detail, organizational and time management skills
• Professional verbal and written communication skills
• Strong leadership and management skills; ability to direct a team
• Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility
• Ability to set, manage and meet goals and deadlines on a consistent basis
• Ability to exercise independent judgment
• Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis
• Ability to travel and work a flexible schedule to include weekends, evenings, and holidays

• Join Our Team!
• Ready to make an impact and take your career to the next level? Apply today!
• #LI-JULIA

Pay and benefits

This position is exempt; the range above reflects annual salary.

The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance
• Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.