Regional Operations Manager

About the role

Lead Communities. Inspire Leaders. Make a Difference.

More about the position responsibilities

• Provide leadership, coaching, and support to Executive Directors across an assigned region, helping them achieve operational, financial, and resident satisfaction goals.
• Drive occupancy, employee engagement, quality outcomes, and overall community performance through strategic planning and performance management.
• Analyze community metrics, identify opportunities for improvement, and implement strategies that support growth and operational excellence.
• Partner with Executive Directors to develop budgets, review financial performance, and ensure accountability for results.
• Ensure communities maintain compliance with all applicable federal, state, and local regulations, licensing requirements, and company standards.
• Support the development of community leaders and teams through training, mentorship, and ongoing professional development.
• Collaborate with home office and regional teams to communicate priorities, address challenges, and advance strategic initiatives.
• Conduct regular community visits to evaluate operations, support leadership teams, and ensure alignment with Primrose's mission and values.
• Champion a culture of person-centered care, employee engagement, continuous improvement, and exceptional resident experiences.

Required Qualifications

• Bachelor's degree in Healthcare Administration, Business, Management, or a related field; equivalent experience may be considered.
• Multi-site leadership experience, preferably within senior living, healthcare, hospitality, or a related service-focused industry.
• Strong financial acumen, including budgeting, forecasting, and performance management.
• Demonstrated ability to lead, coach, and develop high-performing teams.
• Excellent communication, relationship-building, and problem-solving skills.
• Ability to travel regularly throughout the assigned region.

Preferred Qualifications

• Experience overseeing Independent Living, Assisted Living, or other senior housing operations.
• Knowledge of state licensing requirements and regulatory compliance within senior living.
• Proven success improving occupancy, resident satisfaction, employee engagement, and financial outcomes.

• Apply today and become part of a team dedicated to enriching the lives of seniors and those who serve them.
• #Director123

What we offer

• PTO (Paid Time Off)
• Various coverage levels for Medical, Dental, and Vision Insurance Plans
• 401k Retirement plans plus a generous company match
• Employee Assistance Program (EAP)
• Company paid Life Insurance

And best of all, you get to work with our amazing STAFF and RESIDENTS!