Regional Sales Administrator - Remote Eastern or Central Time Zone

About the role

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Nidec is the world's No.1 comprehensive motor manufacturer handling "everything that spins and moves", miniature to gigantic. Nidec is a global enterprise comprised of over 300 subsidiaries/affiliates. We are a leading manufacturer of commercial motors, industrial motors, appliance motors, and controls.

Nidec motors can be found in products that range from cell phones, computers and home appliances to industrial and mining equipment – and everything in between. Our product line features a full line of high efficiency motors for industrial applications in water treatment, mining, oil and gas, and power generation, and for commercial applications such as pool and spa, condensers, cooling towers and large refrigeration units.

From keeping us comfortable in our homes to pumping clean water to making our cars more safe, electric motors are an indispensable part of our daily lives. At Nidec, our employees are on the forefront of developing new motor technologies. As we move deeper into the age of robotics, the impact of motors will only increase.

With over 140,000 employees stationed worldwide, Nidec continues to be a unique organization, and each location maintains its individual personality.

About the role

The Regional Sales Administrator serves as a critical member of the commercial team, supporting Regional Sales Managers, Applications Engineers, Product Managers, customers, and global business partners to ensure efficient execution of sales and customer support activities.

This role is responsible for coordinating customer forecasts, managing orders, supporting shipment visibility, maintaining customer account records, generating sales reports, and helping resolve issues that impact customer satisfaction and business operations.

The successful candidate is highly organized, detail-oriented, customer-focused, and comfortable managing multiple priorities in a fast-paced environment. This position offers the opportunity to work closely with cross-functional teams while contributing directly to customer success and commercial performance.

Primary Responsibilities

Sales & Customer Support

• Support Regional Sales Managers and Applications Engineers in managing sales priorities and achieving business objectives.
• Coordinate customer requests, forecast updates, sample requests, and order-related activities.
• Serve as a key point of contact for customers regarding order status, shipment updates, and general support inquiries.
• Build and maintain positive working relationships with customers and internal stakeholders.

Order Management & Forecasting

• Process and manage customer orders within SAP and related business systems.
• Support customer forecasting and planning activities.
• Monitor order status and proactively communicate updates regarding delivery schedules or potential issues.
• Coordinate order changes, expedite requests, and other customer requirements throughout the order lifecycle.

Logistics & Shipment Coordination

• Monitor and track shipments to ensure timely delivery and receipt.
• Review and verify shipping documents, including bills of lading, invoices, and packing lists.
• Maintain accurate shipment records and provide status updates as needed.
• Coordinate with operations and logistics teams to resolve shipment-related issues.

Sales Operations & Reporting

• Prepare and distribute daily, weekly, and monthly sales reports.
• Maintain customer account data within SAP, Salesforce, and other business systems.
• Support customer account setup and maintenance activities.
• Assist with reporting, forecasting, and commercial process execution.

Financial & Administrative Support

• Monitor overdue invoices and support timely resolution of outstanding balances.
• Partner with Finance, Sales, Operations, Product Management, and Customer Service teams to address customer and account-related issues.
• Support continuous improvement initiatives related to commercial and sales processes.

Qualifications

• Bachelor's degree in Business, Marketing, Supply Chain, Finance, Operations, or a related field, or equivalent relevant work experience.
• 3+ years of experience in sales administration, sales support, customer service, order management, sales operations, commercial operations, or a related business function.
• Experience working with ERP systems such as SAP and CRM platforms such as Salesforce.
• Strong proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
• Excellent attention to detail and commitment to data accuracy.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to work independently while collaborating effectively across cross-functional teams.
• Customer-focused mindset with a proactive approach to issue resolution.
• Ability to work primarily during Eastern and/or Central Time Zone business hours.
• Willingness and flexibility to travel occasionally as business needs require.

Salary Range

$83,500 - $105,000 annually

What Will Make You Successful

• Strong sense of ownership and accountability.
• Ability to anticipate problems and proactively identify solutions.
• Effective relationship-building and collaboration skills.
• Adaptability and willingness to learn new systems, tools, and processes.
• Ability to thrive in a fast-paced, customer-focused environment.
• Commitment to delivering a high level of service and responsiveness.