Regional Sales Manager

What You'll Do

Partner Relationship Management

• Manage a portfolio of 40-60 strategic partners, acting as their primary business advisor.
• Build and maintain executive-level relationships to drive retention, growth, and customer satisfaction.
• Conduct regular business reviews and identify opportunities for expansion and value creation.
• Proactively engage partners to understand business goals and align ConnectWise solutions to their needs.

Revenue Growth & Retention

• Achieve annual sales growth and Monthly Recurring Revenue (MRR) retention targets.
• Drive both Sell-To and Sell-Through motions within assigned partner accounts.
• Identify, qualify, and manage opportunities throughout the entire sales lifecycle.
• Expand adoption of ConnectWise solutions through cross-sell and upsell strategies.
• Maintain a healthy pipeline and accurate forecasting cadence.

Sales Execution

• Manage opportunities from prospecting through close.
• Execute solution-based and value-driven sales methodologies.
• Negotiate pricing, contract terms, and implementation requirements.
• Ensure opportunities meet company standards for margins, pricing, and contractual terms.

Cross-Functional Collaboration

• Partner with Customer Success, Support, Product, Marketing, Finance, and Operations teams to deliver exceptional partner experiences.
• Advocate for partners internally and help ensure timely resolution of business needs.
• Collaborate across departments to increase customer satisfaction and accelerate growth initiatives.

What Success Looks Like

• Successfully managing 80+ partner accounts.
• Achieving revenue growth and retention goals.
• Consistently maintaining accurate sales forecasts and pipeline hygiene.
• Generating an average annual contract value of approximately $35K per transaction.
• Managing sales cycles averaging 45-60 days.
• Building long-term strategic relationships that increase partner engagement and revenue.

Required Qualifications

• Sales, account management, partner management, or business development experience.
• Proven track record of exceeding revenue and retention targets.
• Experience managing a book of business with multiple accounts simultaneously.
• Strong negotiation, forecasting, and pipeline management skills.
• Excellent communication, presentation, and relationship-building capabilities.
• Ability to manage complex projects independently with limited supervision.
• Experience leveraging CRM and sales engagement tools such as Salesforce and Outreach.

Preferred Qualifications

• Experience within the MSP, TSP, SaaS, cybersecurity, or IT services industries.
• Knowledge of channel sales and partner-led go-to-market motions.
• Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience).