Regional Service Manager
- Location
- Flower Mound, TX
- Job type
- Full-time
- Level
- Lead / Staff
- Listed
- 29 days ago
About the role
- Regional Service Manager | Tesla (Vehicle Service)
- Location: Flower Mound, Texas | Req ID: 285319 | Job Type: Full-time
- What to Expect
As a Tesla Regional Service Manager, you will lead our service teams by fostering team development, overseeing day-to-day operations, and ensuring Tesla Service is well-prepared to exceed customer expectations. We are seeking a leader determined to revolutionize the service experience at Tesla and be part of an unprecedented chapter in automotive history.
In this dynamic role, you will drive critical regional business programs, tackle complex challenges, and establish ambitious targets in alignment with Tesla's strategic vision. This role reports directly to our Director of Sales and Service. Given our rapid growth, your role will entail setting and achieving challenging objectives to transform automotive transportation.
This opportunity empowers you to think innovatively and deliver exceptional results.
What You'll Do
- Achieve monthly and quarterly goals, ensuring excellence in customer service, team management, operations, and financial performance
- Exceed customer expectations by actively engaging with existing and new customers, monitoring service trends, and implementing continuous improvements
- Reinforce a culture of leadership and team excellence: training standards, career pathing, succession planning, talent acquisition and employee retention
- Drive operational excellence by understanding and improving all aspects of service center performance and championing safety and efficiency
- Manage finances, understand business metrics, and lead daily operations to achieve specific goals in quality, productivity, cost, and revenue
- Act in the best interest of Tesla, demonstrating sound judgment, passion for the mission, and fostering a customer-focused culture
- Develop technical acumen, acquire knowledge of all Tesla products, service systems, processes, and procedures
What You'll Bring
- Bachelor’s degree or equivalent professional experience
- Ability to travel up to 75%
- Prior leadership experience in a service-focused industry; automotive expertise is not required
- Experience leading teams of 100+ across large geography, preferred
- Proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities
- Experience running complex processes using Lean or other techniques
- Valid driver's license required
From Tesla's careers page, first listed on Rolev.ai on October 12, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Regional Service Manager job at Tesla located?
This Regional Service Manager position at Tesla is located in Flower Mound, TX. Always check Tesla's application page for specific state eligibility or relocation policies.
How do I apply for the Regional Service Manager position at Tesla?
This listing links directly to Tesla's application page. You can apply directly on Tesla's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.