Registered Nurse (RN) - ICM, Homeless Services

About the role

Join Eliot - A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off - Vacation, sick time, and paid holidays
• Comprehensive Benefits - Medical, dental, and vision plans
• Retirement Savings - 401(k) with employer match
• Wellness & Family Support - Discounted fitness services and access to trusted childcare resources
• Financial Security - 100% company-paid life and accidental death insurance
• Professional Growth - Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot's Homeless Services Division is seeking a dedicated Registered Nurse to join our Intensive Case Management (ICM) Team which offers a wide range of services, including outreach, case management, mental health treatment, housing assistance, and referrals to other resources for adults with substance use disorders, including those with co-occurring serious mental health diagnosis.

• In this role you will provide street-based outreach and nursing support to unsheltered individuals across Boston.
• You will deliver care coordination, medication management, crisis response, and medical support, meeting clients directly in the community.
• You will collaborate across a large system of multidisciplinary teams and community partners to bridge critical gaps in care.

The ideal candidate is a compassionate, autonomous Registered Nurse with at least two years of experience supporting adults facing homelessness, severe trauma, substance use disorders, and/or co-occurring mental health conditions.

Responsibilities

• Perform intensive, field-based nursing outreach to unsheltered individuals and high utilizers of crisis systems across prioritized Boston neighborhoods.
• Meet clients where they are physically located-on the street, in hospitals, treatment programs, and houses of correction-to build trust and maintain continuity of care.
• Coordinate comprehensive nursing care for physical health domains, assessing medical issues (e.g., HIV, Hep C, prenatal care), providing street based wound care, and supporting chronic disease management through education and medication adherence strategies.
• Assist clients with complex medical, psychiatric, and trauma profiles by providing medication linkage, specialized case management, and strong systems advocacy.
• Provide harm reduction counseling to clients using substances, facilitating rapid referrals for post-use monitoring or medication for opioid use disorder (MOUD) if desired.
• Respond rapidly to urgent client medical needs, and provide follow-up care coordination after critical events, such as overdoses or hospital discharges to prevent care gaps.
• Collaborate closely with outside agencies, hospital emergency departments, detox providers, and multidisciplinary care teams to ensure seamless warm handoffs and holistic care.
• Participate in relevant care team meetings (internal and external) and multidisciplinary case conferencing to ensure appropriate nursing involvement/intervention as it relates to member care.

Qualifications

• Licensed Registered Nurse in Massachusetts with a Bachelor's degree in Nursing and at least 2 years of experience working with adults with complex medical and/or behavioral health diagnoses.
• Demonstrated skill and comfort working autonomously in street-based and community settings with patients experiencing homelessness, severe trauma, mental illness, and substance use disorders.
• Strong commitment to providing non-judgmental care, including overdose prevention and response.
• Ability to gauge and effectively engage patients across all phases of active substance use and the recovery continuum.
• Working knowledge of psychiatric medications, psychiatric/medical treatments, and population health management metrics.
• Strong interpersonal skills and ability to collaborate with a diverse multidisciplinary team of outreach workers, case managers, recovery coaches, and medical providers internally and externally.
• Must have a valid driver's license and reliable transportation to commute and transport clients to appointments as needed.
• Nurse Practitioner or Certified Addiction Registered Nurse (CARN) preferred.

Additional information

Location: Outreach Community based work in Boston, including Dorchester, Roxbury, Mass and Cass area, Downtown, South Station.

Schedule: Monday-Friday, 9am-5pm

Annual Salary $100,000 - $120,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.