Registration Representative Clinton ED Per Diem Second and Third Shift

About the role

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status: Non-Exempt

Hiring Range: $15.00 - $27.00

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details

Holidays - Every Other Holiday, Sunday through Saturday, Weekends (Saturday and Sunday)

Scheduled Hours

(Per-Diem) as needed mainly second and third shift Monday-Saturday. Must work a minimum of 2-4 shifts a month.

• Shift: 4 - Mixed Shift, 8 Hours (United States of America)
• Hours: 0
• Cost Center: 24070 - 5660 Admitting

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Location: UMass Memorial-Marlborough Hospital

UMass Memorial-Marlborough Hospital strives to be the community hospital of choice for patients and the workplace of choice for health care professionals and physicians. We serve as a role model in the community by promoting healthy lifestyle habits such as a tobacco and smoke free campus.

Under the general direction of the Registration Services Supervisor, Manager, and/or Director, performs a variety of complex duties for the registration and basic scheduling skill.

Major Responsibilities

• Enter Lab, Radiology and basic ancillary service appointments to schedules.
• Schedules patients for treatment and services for multiple providers at multiple campuses.
• Coordinates the provision of multiple services to patients.
• Processes updates and corrections to patient insurance and demographic information, as well as obtains prior insurance referrals and authorizations.

Collects patient liabilities prior to or on the date of service, as appropriate. Arranges a variety of associated tests, procedures, and/or ancillary services according to established guidelines and specific criteria. Prioritizes visits and services in a manner that will foster more efficient utilization of physician's clinical staff, and patient's time, as well as equipment and facilities.

Obtains and enters into the computer-based patient registration/scheduling system, demographic, insurance and other related patient information. Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Follows up to correct discrepancies as required.

• Telephones and/or notifies patient of appointment times.
• Provides patient with standard information regarding their personal preparation for scheduled procedures and services.
• Mails patient information packets to patients.
• Transcription of paper orders when applicable.
• Assesses patients' financial needs and directs accordingly to financial counseling, and refers to appropriate person or area.

Provides a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, etc. Maintains accurate and timely records, logs, charges, files and related information as required.

Collection of patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.

Position Qualifications

License/Certification/Education

Required: High School Diploma Required.

Preferred

Associate or Bachelor's Degree in Business or Healthcare related field preferred.

• Per-diem.
• Must work a minimum of 2-4 shifts a month.
• We will guarantee two shifts a month, but staff mist be available a minimum of 4 shifts a month.
• Must be able to train 8am-4:30pm in Worcester for 3-4 days.
• Hours and days can vary depending on departmental needs.
• Monday-Sunday including Holidays.

• We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other.
• Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind.
• If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at. We will make every effort to respond to your request for disability assistance as soon as possible.