Representative, Payment Services
- Location
- Orrville, OH · On-site
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 19 days ago
About the role
Your Opportunity as the Representative, Payment Services Apply your customer service skills as a valued member of our Payment Services team. Gain hands-on experience in payment processing, vendor support, and reporting while progressing toward your career goals. Serve as a trusted point of contact for employees and external vendors, resolving issues efficiently and delivering a high standard of service.
Location: Orrville, OH Work Arrangements: hybrid with 30% in office expectation In this role you will: Support end-to-end Payables and Payment Services operations, including invoice processing, payments, and issue resolution across ACH, check, wire, virtual card, and supply chain financing. Act as a primary contact for internal partners and suppliers, researching and resolving payables and payment inquiries.
Support payment compliance activities such as positive pay, fraud prevention, duplicate payment review, and adherence to payment terms and policies. Maintain accurate documentation and tracking of payment issues to support audits, reporting, and continuous improvement. Stay current on departmental initiatives, policy updates, and system changes. Process invoices daily in third-party systems with a high degree of accuracy.
Route invoices for approval and ensure timely payment processing. Partner with internal teams and suppliers to proactively resolve invoice issues. Follow up quickly on requests to ensure on-time payments, maximize discounts, and prevent late fees. Respond to vendor inquiries regarding payment status. Build a strong understanding of the purchase-to-pay process at both a high level and transactional level.
What we are looking for: Minimum
Equal opportunity and legal notices
High School diploma Strong computer skills with a working knowledge of MS Suite and Oracle ERP solution Strong interpersonal, verbal and written communication skills Dedicated to delivering exceptional customer service Strong attention to detail with a high degree of accuracy Ability to prioritize and adjust to changing deadlines The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together.
Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. Stay connected with us on LinkedIn® We're an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.
From Smucker's careers page, first listed on Rolev.ai on October 21, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Representative, Payment Services role at Smucker, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
Where is the Representative, Payment Services job at Smucker located?
This Representative, Payment Services position at Smucker is located in Orrville, OH (On-site). Always check Smucker's application page for specific state eligibility or relocation policies.
How do I apply for the Representative, Payment Services position at Smucker?
This listing links directly to Smucker's Workday application page. You can apply directly on Smucker's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.