Research Associate

About the role

In Some Jobs You Take Orders. In This One, You Write History.

Join the healthcare information technology team that's turning drug and medical device data into knowledge used by thousands of hospitals, the majority of U.S. health plans, retail pharmacies and pharmacy benefit managers, and millions of health care decision-makers throughout the world. Partnering with our information system developer and healthcare institution customers, you'll help evolve leading-edge thinking into reality and make a measurable difference in improving human health.

We're looking for people who are intelligent, productive, committed, willing and able to go above and beyond, passionate about making a difference, innovative and energized. You'll play an essential role in a successful company's continued growth.

Are you ready for this exciting challenge?

First Databank (FDB) is currently seeking a Research Associate to join the Editorial Content team. The Research Associate plays a critical role in accurately processing and maintaining pharmaceutical product data to support the integrity of the company's healthcare knowledge base.

The role requires someone who can work independently and collaboratively within a team environment, review manufacturer submissions, verify and enter product information, identify and resolve data discrepancies, and ensure compliance with established editorial standards and procedures. The role demands communication with manufacturers, customers, and internal stakeholders, and the ability to analyze, quality check, and maintain high-quality data. Success in this role depends on a commitment to accuracy, continuous process improvement, and adherence to evolving policies, work instructions, and quality standards.

This position is based in our Carmel, IN office and follows a hybrid work model, with an expectation to work on-site at least three days per week.

Responsibilities

• Review and process manufacturer submissions and other source information for inclusion in knowledge base content.
• Perform accurate data entry of coded and uncoded information into editorial systems.
• Analyze and resolve discrepancies identified in audits and reports, escalating when necessary.
• Conduct basic research, interpret findings, and apply editorial policies appropriately.
• Support team goals by collaborating, cross-training, and serving as a backup as needed.
• Take ownership of assigned work, ensuring accountability and accuracy.

Required Skills

• Strong verbal and written communication skills, with the ability to clearly convey findings and issues.
• Solid IT literacy, including proficiency with Microsoft Office applications (Word, Excel, Outlook).
• Demonstrated interest in working with systems, workflows, and process improvements to enhance operational efficiency.
• Ability to learn and adapt quickly to new systems, software applications, and evolving technologies.
• Strong analytical and problem-solving skills with attention to detail and data accuracy.
• Effective organizational and time management skills, with the ability to manage competing priorities.
• Attention to detail with consistent accuracy in data entry and review.
• Adaptability to hybrid work requirements and commitment to clear communication in both remote and in-office settings.
• Initiative, self-direction, and ability to use emerging tools, including artificial intelligence, to enhance workflow.

Required Experience

• Strong aptitude for learning and working within editorial, database, and workflow management systems.
• Ability to follow work procedures, meet deadlines, and maintain accuracy and productivity standards.

Preferred Qualifications

• Bachelor of Science (BS) or Associate in Science (AS) in health or biological sciences.
• Certified Pharmacy Technician (PTCB certified) with at least 2 years of healthcare pharmacy technician experience.
• Experience or familiarity with automation tools, artificial intelligence (AI), or emerging technologies to support editorial workflows.

Accommodations

• We are committed to an accessible application process.
• If you need an accommodation to apply, please contact.
• This email address is for accommodation requests only.

Benefits

This role is also eligible for a competitive benefits package that includes medical, dental, vision, life and disability insurance; a 401(k) retirement plan; a flexible spending account; paid holidays; paid time off; an employee assistance program; and other company benefits.

Compensation

The base salary range below is the Company's good-faith estimate for this position in the posted work location at the time of posting. Final starting salary will be based on permissible, non-discriminatory factors, including but not limited to skills, experience, training, certifications, education, location and market considerations.

Base Salary Range

$42,000 - $51,000 USD