Resettlement Coordinator (PIR Program)- 2025889

About the role

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

Organization Summary

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

Position Summary

World Relief seeks a Resettlement Coordinator to provide case management services to support the resettlement of newly arrived refugees through the Program for Initial Resettlement (PIR) program, as funded by the Office of Refugee Resettlement. The Resettlement Coordinator will carry a personal case load, for which they have primary service responsibility during the 30-90 day R&P period.

They will also provide case management support for individuals enrolled in other state and federally funded programs. This position is part time at 20 hours per week and limited term, with an anticipated end date of September 30, 2027. Continued employment may be possible and is dependent on continued federal funding.

This is a Hybrid role- up to 30% remote, with the flexibility to be 100% in office when needed

Role & Responsibilities

• Provide multi-faceted case management services to newly arrived refugee and SIV clients.
• Provide essential orientation to life in the United States to promote successful community integration
• Coordinate permanent housing and furnishings for newly arrived refugees
• Develop service plans and coordinate services with other service providers
• Assist newly arrived refugees to access medical care, education for children, and English for adults
• Provide transportation for refugee clients to/from core appointments
• Provide cultural orientation classes for newly arrived refugees
• Assist refugees to apply for and obtain public benefits, including FNS, Medicaid and Cash Assistance
• Administrative duties including case noting, maintenance of case files, and use of state and WR databases
• Communication with community partners and/or volunteers as relevant to carrying out core case management services
• Collaboration with case workers in other WR Durham program to facilitate employment, financial self-sufficiency, and holistic health and wellness
• Provide similar case management services for clients enrolled in other federal and state programs, as PIR caseload allows
• Other duties as assigned by supervisor and/or required by ORR program guidelines

Job Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm World Relief's Core Beliefs and Statement of Faith, and acknowledge World

Relief's Christian Identity and National Evangelicals For the Health of The Nation document

• Valid driver's license, access to reliable vehicle and ability to pass MVR standards
• BA/BS in relevant fields such as Social Work, Public Health, or similar degree. Masters preferred.
• Independent worker with strong critical and creating thinking skills
• Strong cross cultural competency with ability to work with clients from widely varied cultural backgrounds, e.g. Afrikaner, Afghan, Congolese and Syrian.
• At least one year case management experience in social work setting
• Flexible schedule for occasional work during early mornings, late evenings or weekends
• Verbal and written fluency in English language
• Fluent in Microsoft software including Excel, Word, and Outlook; skilled in Google Suite products, including Google Drive; prefer Dynamics or other CRM experience
• Strong verbal and written communication skills
• Passionate, dynamic, and good at improvising
• Ability to prioritize, multi-task and organize in a fast paced and fluid environment

Preferred Qualifications

• Strong preference for candidates who are fluent in at least one language spoken refugees in Durham: Arabic, Dari, Farsi, Pashto, Swahili, Tigrinya, or Urdu.

Pay and benefits

World Relief offers a competitive benefits package and employee discount program part-time employees (working 25+ hours per week).

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.