Resident Engineer

About the role

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office.

About the role

Job Family Definition

The Resident Engineer reports to the Professional Services division of HPE Networking. This role requires fluency in Juniper Networks technologies and general networking, as well as a deep understanding of the customer's specific deployments and use cases. Resident Engineers act as the primary technical contact and work closely with the customer on a daily basis. They are granted access to customer production equipment to perform their duties.

Key Responsibilities

• Serve as the subject matter expert for HPE products in Service Provider networking technologies, supporting customers with network design, troubleshooting, hardware and software testing, documentation, best practices, and automation.
• Provide primary technical support for break/fix activities, using advanced diagnostic skills to restore services quickly and reduce the likelihood of recurrence.
• Advise customers on best practices for Junos configurations and network design.
• Manage and grow relationships with internal teams and outsourced development partners involved in engineering design and development.
• Review and evaluate designs and project activities for compliance with technology and development standards; provide constructive feedback to improve product quality.
• Contribute domain-specific expertise and engineering leadership to cross-organizational projects and programs.
• Drive innovation by integrating new technologies into engineering projects and designs.
• Mentor and guide junior staff members.

Education and Experience

• Bachelor's or Master's degree in Electrical Engineering, Computer Science, or a related field (or equivalent experience).
• Typically, 6 + years' experience in data center routing, switching, and network architecture, with hands-on experience using HPE Juniper products such as the QFX, PTX, and EX series.
• JNCIP-level proficiency
• Proven ability to develop test automation and write scripts in Python.
• Up to 10% travel to customer sites is required.

Knowledge and Skills

• Experience testing and certifying Junos and Junos EVO software features and associated hardware.
• Skilled in empirical analysis, modeling, and testing methodologies to validate product designs and specifications.
• Proficient with engineering design tools and software used to design components and solutions.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills in English and the local language; able to present product architectures and design proposals and to negotiate options with senior management.

What We Can Offer You: Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

• We are unconditionally inclusive in the way we work and celebrate individual uniqueness.
• We know varied backgrounds are valued and succeed here.
• We have the flexibility to manage our work and personal needs.
• We make bold moves, together, and are a force for good.

Let's Stay Connected

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job

Engineering

Job Level: TCP_04

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.

• United States of America: Annual Salary USD 105,500 - 243,000 in New Jersey

The listed salary range reflects base salary. Variable incentives may also be offered."