Resident Services Coordinator - Avenida del Sol & Ruby Vista

About the role

Join our team as a Resident Services Coordinator at Avenida del Sol & Ruby Vista!

Are you passionate about building relationships, supporting families, and creating meaningful connections within a community? Gorman & Company is seeking a welcoming, community-minded Resident Services Coordinator to serve residents at Avenida del Sol, an 80-unit affordable housing community, and Ruby Vista, a 98-unit affordable housing community. In this role, you'll help residents access valuable resources, develop engaging programs, and create opportunities for individuals and families to thrive!

What You'll Do

• Build meaningful relationships with residents, community organizations, nonprofit agencies, and local service providers to connect residents with valuable resources and support.
• Identify resident and community needs through conversations, surveys, meetings, and other outreach efforts, using that feedback to develop relevant programs and services.
• Plan, coordinate, and facilitate engaging resident programming, including educational opportunities, youth activities, skill-building workshops, family events, and community-building initiatives.
• Connect residents with community resources and assist with accessing services, completing applications, navigating available benefits, and advocating for their needs.
• Develop and maintain monthly programming calendars, newsletters, flyers, and other communications to keep residents informed and engaged.
• Partner with property management teams to address resident concerns, promote housing stability, and support the overall well-being of the community.
• Maintain accurate records of resident services and programming activities while ensuring compliance with applicable regulatory agreements, Fair Housing requirements, and confidentiality standards.

What You'll Bring

• At least two years of experience in resident services, social services, social work, nonprofit organizations, community outreach, behavioral health, or a related field.
• Experience developing and coordinating community programming, with youth programming or family-focused activities strongly preferred.
• A welcoming, approachable, and resident-focused mindset with a genuine passion for helping individuals and families access resources and build connections.
• Strong communication, interpersonal, and relationship-building skills, with the ability to work effectively with residents from diverse backgrounds.
• Excellent organizational and time-management skills, with the ability to independently coordinate programs, manage competing priorities, and maintain accurate documentation.
• Bilingual English/Spanish communication skills strongly preferred.
• A bachelor's degree in social work, sociology, psychology, counseling, or a related field is preferred. Must have reliable transportation and a valid driver's license.
• Schedule: Monday-Friday, 11:00 AM-7:00 PM, with occasional evening or weekend flexibility as needed.