Residential Assistant Program Manager

About the role

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.

Overview

Are you passionate about making a difference in the lives of others? Do you thrive in a leadership role that supports both individuals and staff in a therapeutic, team-based environment? Prader-Willi Homes, a MyPath Company, provides specialized residential care and services for adults with Prader-Willi Syndrome (PWS), a complex genetic disorder. Our mission is to promote growth, independence, and a high quality of life for the individuals we serve, while cultivating a positive, team-oriented workplace for all employees.

Job Summary

We are seeking a compassionate and motivated Assistant Program Manager to join our team. In this vital leadership role, you'll support the daily operations of the residential program and assist in supervising Direct Support Professionals (DSPs) to ensure high-quality, person-centered care. This role combines hands-on care with team leadership, scheduling, coordination of services, and mentoring staff to ensure residents receive consistent and respectful support in a structured and empowering environment.

Key Responsibilities

Resident Care & Support

• Assist with daily routines including personal care, nutrition, and safety support.
• Monitor and implement individual support and behavior plans.
• Ensure timely and accurate documentation of resident progress, health, and activities.
• Support community integration and help foster residents' independence through consistent structure and encouragement.

Team Leadership & Training

• Provide guidance and role modeling to Direct Support Professionals (DSPs) in day-to-day care and emergency situations.
• Support new hire training, onboarding, and reinforcement of care protocols and behavior management strategies.
• Promote team cohesion by demonstrating leadership presence and participating in crisis intervention support as needed.

Operations & Scheduling

• Assist with preparing and managing staff schedules, transportation plans, and activity coordination.
• Respond to staffing call-ins and help secure coverage while communicating with the Program Manager.
• Ensure all site and vehicle maintenance issues are reported and followed up on appropriately.

Communication & Collaboration

• Collaborate with the Program Manager, Program Coordinator, and team members to meet resident and program needs.
• Maintain clear, professional communication with staff, guardians, external providers, and stakeholders.
• Attend and contribute to meetings including ISP planning and medication reviews.

Schedule

• A full-time, hourly role focused on delivering hands-on leadership to program staff and direct support to residents.
• Flexibility is required to meet the evolving needs of the residents and team, including participation in the on-call rotation.
• Weekends, evenings, and holidays may be required based on staffing or resident needs.
• Regular travel to community settings and off-site activities is expected.

Comprehensive Employee Benefits Package

At Prader-Willi Homes, a MyPath Company, we are committed to supporting our employees' well-being, financial security, and professional growth. Our benefits package includes:

Financial & Retirement Benefits

• 401(k) Retirement Plan with MyPath Financial Wellness Resources
• Employee Stock Ownership Plan (ESOP)
• On-demand Access to Earned Wages
• Student Loan Pay Down Assistance
• Tuition Reimbursement

Health & Wellness

• Medical, Prescription, Dental, and Vision Plans
• Flexible Spending Accounts (FSA)
• Life & Disability Insurance
• Voluntary Life Insurance Options
• Accident, Critical Illness, and Hospital Indemnity Insurance
• My Voyage Wellness Program

Work-Life Balance & Additional Perks

• Paid Time Off (PTO) Accrual
• Employee Assistance Program (EAP)
• Childcare Search Assistance
• Employee Discount Program via PerkSpot
• Pet Insurance Discount

We value our employees and are dedicated to providing meaningful benefits that enhance our owners lives.

Education & Experience

• Minimum of a high school diploma or GED. College degree in a human services field preferred.
• At least one year experience supporting individuals with developmental disabilities, behavioral needs, or in residential settings.
• Leadership or supervisory experience preferred.
• Ongoing participation in paid, in-service training is required-and we'll support your learning every step of the way

Required Skills & Attributes

• Ability to maintain a calm and effective demeanor in emergency and stressful situations.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team to deliver high-quality care.
• Demonstrated ability to problem-solve and make sound decisions while effectively multitasking and prioritizing responsibilities in a fast-paced environment.
• Ability to effectively implement approved physical intervention techniques.

Additional Requirements

• Must be at least 18 years old.
• Must possess a valid Driver's License and have an acceptable driving record.
• Willingness to work with residents in a variety of environments, including home, recreational, and community settings.

Additional Information

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

• MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences.
• We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath.
• We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

• Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners.
• We ask for demographic information so that we can be intentional in supporting our Owners best.
• Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.