Residential Sales Consultant l

About the role

Welcome!

The Residential Sales Consultant I applies general knowledge to develop skills by carrying out structured Outside Sales assignments. Works within common practices and procedures to meet deadlines and achieve goals. Receives direction, instruction, and guidance from others.

Key Responsibilities

• Present comfort options of residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customer and referral as well initiating calls to generate sales
• Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.

Required Qualifications

Our Residential Sales Consultants (RSCs) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective

• proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess:
• At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred.
• Prior sales experience, with a preference for experience with direct selling to consumers
• Strong selling and business-development skills.
• A demonstrated ability to effectively communication concepts to a variety of audiences.
• Demonstrated commitment to the delivery of high quality, customer-focused service.
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and
• translate this into business solutions the business can offer.
• Valid driver's license with acceptable driving record.
• Ability to consistently demonstrate a positive attendance record.
• Available to work flexible hours and on-call shifts as needed.
• Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements.

Pay and benefits

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:

• Competitive Pay with incentive opportunities
• Paid Time Off and Company Holiday Pay
• Medical, Dental, and Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance and disability insurance options
• Supplemental benefit programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.

• Minimum Experience: 0 - 2 years
• Minimum Education: Bachelor's Degree