RHA Health Services
Direct Workday career site

Residential Team Lead/Jackson, TN

Location
United States
Listed
4 days ago

About the role

We are hiring for: Residential Team Lead/Jackson, TN

Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Supervises and coordinates activities of Direct Support employees and manages operations, staffing and budget of facilities assigned. Seek to understand individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Ensures that people supported have a clean and maintained home and yard.

REPORTS TO: IDD Group Homes Program Manager

Supervisory Responsibilities

This position supervises Group Home Supervisors and Direct Support Professionals.

Duties and Responsibilities

  • Supervises and coordinates activities of Direct Support employees and manages operations, staffing and budget of facilities assigned.
  • Interviews and hires Direct Support Professionals
  • Prepares employee schedules ensuring that there is adequate staffing coverage at all times.
  • Performs all personal care duties that Direct Support perform, such as personal hygiene tasks, meal preparation and goal implementation.
  • Spends adequate amounts of time in the residential facility monitoring and providing feedback to staff on all three shifts in interactions and relationships with people supported, maintaining harmony between employees clients while serving as a positive role model.
  • Seeks to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future.
  • Resolves employee issues and conducts performance reviews
  • Ensures employees meet training requirements and attend required events
  • Monitors select budget items staying within guidelines
  • Monitors and provides feedback to employees during all three shifts in interactions and relationships with the people supported
  • Provides after-hours and on-call coverage as part of the direct care rotation
  • Ensures that people supported have a clean and maintained home and yard.

Minimum Qualifications

  • A high school diploma or equivalent
  • One year of experience working with people with developmental disabilities.
  • Flexible schedule and availability to provide on-call coverage as needed
  • CPR, first aid, NCI and/or MedTech certification, a plus
  • Must be qualified as a Habilitation Technician II (med certified) or eligible to be so designated at the first available training after accepting the position.
  • Must be at least 18 years of age

Physical Demands and Work Environment

  • Regularly required to lift 20 lbs.
  • Must be able to lift a minimum of 50 lbs.
  • Must be able to pull a minimum of 25 lbs.
  • Must be able to squat, kneel, crawl, crouch, climb, and stoop.
  • Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
  • Required to regularly stand and walk.
  • Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting.
  • Vision requirements include close vision, distance vision, and peripheral vision.
  • Must be able to talk and hear.

Pre-employment screening

  • Complete criminal background
  • Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
  • Drug testing
  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required)
  • Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees

  • Payactiv: early access to the money you've earned from hours you've already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Read the original posting

From RHA Health Services's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Residential Team Lead/Jackson, TN job at RHA Health Services located?

This Residential Team Lead/Jackson, TN position at RHA Health Services is located in United States. Always check RHA Health Services's application page for specific state eligibility or relocation policies.

How do I apply for the Residential Team Lead/Jackson, TN position at RHA Health Services?

This listing links directly to RHA Health Services's Workday application page. You can apply directly on RHA Health Services's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.