Resource Management - Manager

About the role

The Resource Management (RM) Manager is responsible for assigning the right resource to the right client at the right time, while balancing and optimizing employee growth, client results and business metrics. The RM will anticipate needs and work with leadership to ensure open needs are filled and the bench is minimized in order to maximize utilization.

They will have deep knowledge of the skills of the resources in their area as well as the skills required by projects in their area. They must anticipate project conflicts and identify alternatives to independently resolve conflicts and be proactive and opportunistic in managing the bench. They will build strong relationships with the leadership team and become a trusted advisor.

They will prepare and analyze data for their area in order to surface issues/trends and maintain a constant pulse on current/future shortages or surpluses.

Who You Are

• Bachelor's degree in business or human resources or related field, or equivalent experience
• 5+ years of resource management experience at a professional services firm
• 7+ years of work experience, preferably in consulting or advisory services
• Experience partnering with hiring managers and business stakeholders across Technology, IT Services, or related technical domains
• Mastery of Microsoft Office Products, proficient in Excel and PowerPoint
• Experience working in PowerBI is ideal
• Strong executive presence and outstanding interpersonal relationship building skills
• Demonstrated ability to independently lead and develop staff members
• Demonstrated ability to independently serve as a knowledgeable resource to the executive management team that provides overall company leadership and direction, while practicing a high-level of confidentiality
• Entrepreneurial spirit and a solution-oriented mindset
• Ability to work in ever-changing, dynamic environments
• Ability to independently craft and deliver verbal, written, and oral messages and make recommendations to a variety of audiences, including client leadership and internal teams
• Desire to get involved in the Riveron culture and internal initiatives, including community service, training, interviewing, intramurals and other social/networking activities

What You’ll Do

• Actively manage staffing for a dedicated practice by providing teams with qualified candidates for open project needs, prioritizing needs and allocating resources in alignment with business, client, and talent strategy; acting as a value-add business partner
• Utilize information from one-on-one connects and information housed in our deployment tools to assess best-fit practitioners taking into consideration practitioner’s skills, professional goals, and/or staffing preferences
• Advise Service Delivery teams on creative and alternate staffing solutions that may provide improved quality, timeliness, or margin
• Maintain understanding of full portfolio of engagements and sales pipeline for the designated business area by analyzing deployment data, leveraging business relationships, and gathering key information from the Service Delivery teams
• Identify future demand surges and supply shortages by level, skill, and/or industry, and partner with Talent Acquisition Managers and Segment leads to develop recommendations for mitigating any misalignment of supply and demand
• Support deployment needs for large, cross-practice engagements, with a focus on driving a streamlined business experience following and educating upon our Rules of Engagement while bringing a collaborative mindset
• Maintain a high-level of proficiency in all deployment tools and reporting capabilities
• Exhibit strong attention to detail and a strategic mindset to advance the RM function
• Independently lead weekly staffing calls with leaders displaying strong executive presence - bring data insights and trends to the group on actual and forecasted data, skill sets of available resources and the status of open needs
• Minimal travel (less than 10%)

Fraud Alert

Please beware of fraudulent schemes or impersonations when going through the job application process. A Riveron employee will never recruit via text or extend unsolicited employment offers. Additionally, a Riveron employee will never ask you to exchange money or purchase anything as part of the recruiting process.

ARTIFICIAL INTELLIGENCE (AI) TOOLS ARE USED TO SUPPORT THE HIRING PROCESS IN SCREENING, ASSESSING, AND/OR SELECTING APPLICANTS FOR THIS POSITION. THESE TOOLS ASSIST OUR RECRUITMENT TEAM BUT DO NOT REPLACE HUMAN JUDGMENT. FINAL HIRING DECISIONS ARE ULTIMATELY MADE BY HUMANS. IF YOU WOULD LIKE MORE INFORMATION ABOUT HOW YOUR DATA IS PROCESSED, PLEASE CONTACT US.